---
title: "How to create a Connection In Microsoft Teams"
img: https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-icon.png
date: 2026-06-05T21:00:00.000Z
tag: Guides
description: "Most Microsoft products follow the same standard process for creating a connection, but Microsoft Teams is slightly different."
url: "https://docs.unified.to/guides/how_to_create_a_connection_in_microsoft_teams"
---

# How to create a Connection In Microsoft Teams
------
_June 5, 2026_

Most Microsoft products follow the same standard process for creating a connection, but Microsoft Teams is slightly different.


To access Unified Communications (UC) objects such as call records, Microsoft requires **application-level permissions** in addition to delegated permissions. This is necessary because Microsoft does not allow access to certain Teams resources using delegated permissions alone.


Before your end-users can authorize a MS Teams connection, you must first register an application in Microsoft Azure and configure the required permissions.


## Step 1: Register Your Microsoft Application


Follow the guide below to register your application and obtain your **Client ID** and **Client Secret**:


[https://docs.unified.to/guides/how_to_get_your_oauth_2_credentials_for_microsoft_dynamics_365#how-to-get-your-oauth-2-credentials-for-microsoft-dynamics-365](https://docs.unified.to/guides/how_to_get_your_oauth_2_credentials_for_microsoft_dynamics_365#how-to-get-your-oauth-2-credentials-for-microsoft-dynamics-365)



Once you have completed the application registration, continue with the permission setup steps below.


## Microsoft Teams Permission Types


Microsoft Teams uses two types of permissions:

1. **Delegated Permissions**
2. **Application Permissions**

### Resources That Require Delegated Permissions


The following categories only require delegated permissions:

- Messaging
- HRIS
- Calendar

### Resources That Require Application Permissions


The following category requires application permissions:

- Call Records

---


## Step 2: Configure Delegated Permissions

1. Open your registered application in Azure Portal.
2. Navigate to **API Permissions**.
3. Click **Add a permission**.

    ![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-0.png)

4. Select **Microsoft Graph**.

    ![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-1.png)

5. Select **Delegated permissions**.

    ![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-2.png)

6. Search for and select the required delegated permissions.

    ![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-3.png)

7. Click **Add permissions**.

    ![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-4.png)


---


## Step 3: Configure Application Permissions (Required for Call Records)


If you need access to Call Records, repeat the steps above but select **Application permissions** instead of Delegated permissions.


Search for and add the following permissions:



```plain text
CallRecords.Read.All
OnlineMeetingRecording.Read.All
OnlineMeetingTranscript.Read.All
CallRecordings.Read.All
CallTranscripts.Read.All
```


![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-5.png)


After selecting all required permissions, click **Add permissions**.


## Step 4: Create the Connection


After configuring permissions, create your Microsoft Teams connection.


If you have not yet obtained your Client ID and Client Secret, follow this guide:


[https://docs.unified.to/guides/how_to_get_your_oauth_2_credentials_for_microsoft_dynamics_365#how-to-get-your-oauth-2-credentials-for-microsoft-dynamics-365](https://docs.unified.to/guides/how_to_get_your_oauth_2_credentials_for_microsoft_dynamics_365#how-to-get-your-oauth-2-credentials-for-microsoft-dynamics-365)


Enter the following credentials:

- Client ID
- Client Secret

![image.png](https://s3.us-east-2.amazonaws.com/unified-article-images/how_to_create_a_connection_in_microsoft_teams-6.png)


Click **Activate**.



---


## You're Ready to Go


Your Microsoft Teams integration is now configured and ready to use.


If you have any questions or encounter any issues during setup, please contact our support team.