---
title: "Integrations - Amazonconnect"
url: "https://docs.unified.to/integrations/amazonconnect"
description: "Build Amazon Connect integrations faster with our Unified API — Call Center data, API key, real-time sync."
date: "2026-10-25T22:24:19.492Z"
updated: "2026-10-25T22:24:19.492Z"
---
![](https://api.unified.to/docs/images/amazonconnect.png)

# Amazon Connect integration

[Back to integrations](https://docs.unified.to/integrations.md)

#### Overview

Company website:

<https://aws.amazon.com/connect/>

Integration launch date:

October 14, 2026

API Categories:

[Call Center](https://docs.unified.to/uc/overview.md)[HR & Directory](https://docs.unified.to/hris/overview.md)[Passthrough](https://docs.unified.to/passthrough/overview.md)

API Authorization:

 AWS Region / Access Key ID / Secret Access Key / Session Token (optional) / Connect Instance ID

#### UC CALL

End-API object:

 contact

Unified API Methods:

[List](https://docs.unified.to/uc/call/List%5Fall%5Fcalls.md)[Get](https://docs.unified.to/uc/call/Retrieve%5Fa%5Fcall.md)

Webhooks:

 Virtual

List options:

end\_ltlimitoffsetstart\_gteupdated\_gte

Readable fields:

[contacts](https://docs.unified.to/uc/call/model.md)[conversation\_identifier](https://docs.unified.to/uc/call/model.md)[created\_at](https://docs.unified.to/uc/call/model.md)[end\_at](https://docs.unified.to/uc/call/model.md)[id](https://docs.unified.to/uc/call/model.md)[start\_at](https://docs.unified.to/uc/call/model.md)[telephone](https://docs.unified.to/uc/call/model.md)[type](https://docs.unified.to/uc/call/model.md)[updated\_at](https://docs.unified.to/uc/call/model.md)[user\_id](https://docs.unified.to/uc/call/model.md)[user\_phone](https://docs.unified.to/uc/call/model.md)

Writable fields:

[\-none-](https://docs.unified.to/uc/call/model.md)

#### HRIS EMPLOYEE

End-API object:

 user

Unified API Methods:

[List](https://docs.unified.to/hris/employee/List%5Fall%5Femployees.md)[Get](https://docs.unified.to/hris/employee/Retrieve%5Fan%5Femployee.md)

List options:

limitoffset

Readable fields:

[emails](https://docs.unified.to/hris/employee/model.md)[first\_name](https://docs.unified.to/hris/employee/model.md)[id](https://docs.unified.to/hris/employee/model.md)[last\_name](https://docs.unified.to/hris/employee/model.md)[name](https://docs.unified.to/hris/employee/model.md)[telephones](https://docs.unified.to/hris/employee/model.md)[updated\_at](https://docs.unified.to/hris/employee/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/employee/model.md)

#### PASSTHROUGH

Unified API Methods:

[POST](https://docs.unified.to/passthrough/overview.md)[GET](https://docs.unified.to/passthrough/overview.md)[PUT](https://docs.unified.to/passthrough/overview.md)[DELETE](https://docs.unified.to/passthrough/overview.md)

List options:

\-none-

Readable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)

Writable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)