---
title: "Integrations - Atera"
url: "https://docs.unified.to/integrations/atera"
description: "Build Atera integrations faster with our Unified API — Ticketing data, API key, real-time sync."
date: "2026-11-11T18:29:28.283Z"
updated: "2026-11-11T18:29:28.283Z"
---

# Atera integration

> What this integration supports through the Unified.to API, by object. Live data: `GET https://api.unified.to/unified/integration?type=atera` with your workspace API key (or Core MCP `list_unified_integrations` with `type: "atera"`). All integrations: https://docs.unified.to/integrations.md

## Overview

- **Type:** `atera`
- **Categories:** [Ticketing](https://docs.unified.to/ticketing/overview.md), [CRM](https://docs.unified.to/crm/overview.md), [Passthrough](https://docs.unified.to/passthrough/overview.md)
- **Website:** https://www.atera.com/
- **Vendor API docs:** https://app.atera.com/apidocs
- **Launched:** 2026-11-11

## How end users connect

- **API key** entered by the end user: `API Key`
    - In Atera, go to Admin > Data management > API and copy your API key (generate one if none exists).
    - The key is sent in the X-API-KEY header of every request.

## Supported objects

| Object | Methods | Webhooks |
| --- | --- | --- |
| [crm_contact](#crm_contact) | list, get, create, update, remove | none |
| [passthrough](#passthrough) | none | none |
| [ticketing_customer](#ticketing_customer) | list, get, create, update, remove | none |
| [ticketing_note](#ticketing_note) | list, create | none |
| [ticketing_ticket](#ticketing_ticket) | list, get, create, update, remove | none |

Values below come from the integration's support data. "Required list filters" must be sent on list calls; "Required on create" fields must be sent when creating. Webhook events are `native` (pushed by the vendor) or `virtual` (polled by Unified.to). Anything not listed is not supported; an unsupported method returns `501`.

### crm_contact

- **Methods:** `list`, `get`, `create`, `update`, `remove`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_query`
- **Readable fields:** `company`, `company_ids`, `created_at`, `department`, `emails`, `first_name`, `id`, `last_name`, `name`, `telephones`, `title`, `updated_at`
- **Writable fields:** `company_ids`, `first_name`, `last_name`, `telephones`, `title`
- **Required on create:** `emails`
- **Vendor objects:** `contact`
- **Model:** https://docs.unified.to/crm/contact/model.md

### passthrough

- **Methods:** none
- **Webhooks:** none
- **Readable fields:** none
- **Writable fields:** none

### ticketing_customer

- **Methods:** `list`, `get`, `create`, `update`, `remove`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`
- **Readable fields:** `created_at`, `id`, `name`, `telephones`, `updated_at`
- **Writable fields:** `telephones`
- **Required on create:** `name`
- **Vendor objects:** `customer`
- **Model:** https://docs.unified.to/ticketing/customer/model.md

### ticketing_note

- **Methods:** `list`, `create`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`
- **Required list filters:** `list_ticket_id`
- **Readable fields:** `created_at`, `description`, `ticket_id`, `user_id`
- **Writable fields:** `user_id`
- **Required on create:** `description`, `ticket_id`
- **Vendor objects:** `ticket comment`
- **Model:** https://docs.unified.to/ticketing/note/model.md

### ticketing_ticket

- **Methods:** `list`, `get`, `create`, `update`, `remove`
- **Webhooks:** none
- **List filters:** `list_customer_id`, `list_limit`, `list_offset`
- **Readable fields:** `closed_at`, `created_at`, `customer_id`, `description`, `due_at`, `id`, `priority`, `source`, `status`, `subject`, `user_id`
- **Writable fields:** `priority`, `user_id`
- **Required on create:** `description`, `subject`
- **Vendor objects:** `ticket`
- **Model:** https://docs.unified.to/ticketing/ticket/model.md