---
title: "Integrations - Cloudtalk"
url: "https://docs.unified.to/integrations/cloudtalk"
description: "Unified.to documentation"
---
##  Integration: Cloudtalk.io ![Cloudtalk.io](https://api.unified.to/docs/images/cloudtalk.png)

[Back to integrations](/integrations)

#### Overview

Company website:

<https://cloudtalk.io>

Integration launch date:

August 11, 2026

API Categories:

[Call Center](/uc/overview)[HR & Directory](/hris/overview)[Passthrough](/passthrough/overview)

API Authorization:

 ACCESS\_KEY\_ID / ACCESS\_KEY\_SECRET

#### HRIS EMPLOYEE

End-API object:

 agent

Unified API Methods:

[List](/hris/employee/List%5Fall%5Femployees)[Get](/hris/employee/Retrieve%5Fan%5Femployee)[Update](/hris/employee/Update%5Fan%5Femployee)[Remove](/hris/employee/Remove%5Fan%5Femployee)

Webhooks:

 Virtual

List options:

limitoffset

Readable fields:

[emails](/hris/employee/model)[employee\_roles](/hris/employee/model)[first\_name](/hris/employee/model)[id](/hris/employee/model)[last\_name](/hris/employee/model)[name](/hris/employee/model)[telephones](/hris/employee/model)

Writable fields:

[emails](/hris/employee/model)[first\_name](/hris/employee/model)[last\_name](/hris/employee/model)[name](/hris/employee/model)

#### HRIS GROUP

End-API object:

 group

Unified API Methods:

[List](/hris/group/List%5Fall%5Fgroups)

Webhooks:

 Virtual

List options:

limitoffset

Readable fields:

[id](/hris/group/model)[name](/hris/group/model)

Writable fields:

[\-none-](/hris/group/model)

#### UC CALL

End-API object:

 call

Unified API Methods:

[List](/uc/call/List%5Fall%5Fcalls)[Get](/uc/call/Retrieve%5Fa%5Fcall)

Webhooks:

 Virtual

List options:

contact\_idend\_ltlimitoffsetstart\_gteuser\_id

Readable fields:

[contact\_id](/uc/call/model)[contacts](/uc/call/model)[created\_at](/uc/call/model)[end\_at](/uc/call/model)[id](/uc/call/model)[start\_at](/uc/call/model)[telephone](/uc/call/model)[type](/uc/call/model)[updated\_at](/uc/call/model)[user\_id](/uc/call/model)[user\_name](/uc/call/model)[user\_phone](/uc/call/model)

Writable fields:

[\-none-](/uc/call/model)

#### UC COMMENT

End-API object:

 contactnote

Unified API Methods:

[List](/uc/comment/List%5Fall%5Fcomments)[Remove](/uc/comment/Remove%5Fa%5Fcomment)

Webhooks:

 Virtual

List options:

limitoffsetqueryuser\_id

Readable fields:

[content](/uc/comment/model)[created\_at](/uc/comment/model)[id](/uc/comment/model)[user\_id](/uc/comment/model)

Writable fields:

[\-none-](/uc/comment/model)

#### UC CONTACT

End-API object:

 contact show

Unified API Methods:

[List](/uc/contact/List%5Fall%5Fcontacts)[Get](/uc/contact/Retrieve%5Fa%5Fcontact)[Create](/uc/contact/Create%5Fa%5Fcontact)[Update](/uc/contact/Update%5Fa%5Fcontact)[Remove](/uc/contact/Remove%5Fa%5Fcontact)

Webhooks:

 Virtual

List options:

limitoffsetquery

Readable fields:

[company](/uc/contact/model)[created\_at](/uc/contact/model)[emails](/uc/contact/model)[first\_name](/uc/contact/model)[id](/uc/contact/model)[last\_name](/uc/contact/model)[name](/uc/contact/model)[telephones](/uc/contact/model)[title](/uc/contact/model)[updated\_at](/uc/contact/model)

Writable fields:

[name](/uc/contact/model)[company](/uc/contact/model)[emails](/uc/contact/model)[telephones](/uc/contact/model)[title](/uc/contact/model)

 required fields 

#### UC RECORDING

End-API object:

 call

Unified API Methods:

[List](/uc/recording/List%5Fall%5Frecordings)[Get](/uc/recording/Retrieve%5Fa%5Frecording)[Remove](/uc/recording/Remove%5Fa%5Frecording)

Webhooks:

 Virtual

List options:

call\_idcontact\_idend\_ltlimitoffsetstart\_gteuser\_id

Readable fields:

[call\_id](/uc/recording/model)[contacts](/uc/recording/model)[created\_at](/uc/recording/model)[end\_at](/uc/recording/model)[id](/uc/recording/model)[media](/uc/recording/model)[start\_at](/uc/recording/model)[type](/uc/recording/model)[updated\_at](/uc/recording/model)[user\_id](/uc/recording/model)[user\_name](/uc/recording/model)[user\_phone](/uc/recording/model)[web\_url](/uc/recording/model)

Writable fields:

[\-none-](/uc/recording/model)

#### PASSTHROUGH

Unified API Methods:

[POST](/passthrough/overview)[GET](/passthrough/overview)[PUT](/passthrough/overview)[DELETE](/passthrough/overview)

List options:

\-none-

Readable fields:

[\-none-](/passthrough/undefined/model)

Writable fields:

[\-none-](/passthrough/undefined/model)