---
title: "Integrations - Fusedesk"
url: "https://docs.unified.to/integrations/fusedesk"
description: "Build FuseDesk integrations faster with our Unified API — Ticketing data, API key, real-time sync."
date: "2026-10-25T22:24:19.492Z"
updated: "2026-10-25T22:24:19.492Z"
---
![](https://api.unified.to/docs/images/fusedesk.png)

# FuseDesk integration

[Back to integrations](https://docs.unified.to/integrations.md)

#### Overview

Company website:

<https://www.fusedesk.com>

Integration launch date:

October 8, 2026

API Categories:

[Ticketing](https://docs.unified.to/ticketing/overview.md)[HR & Directory](https://docs.unified.to/hris/overview.md)[Passthrough](https://docs.unified.to/passthrough/overview.md)

API Authorization:

 API Key / FuseDesk application name

#### TICKETING TICKET

End-API object:

 case

Unified API Methods:

[List](https://docs.unified.to/ticketing/ticket/List%5Fall%5Ftickets.md)[Get](https://docs.unified.to/ticketing/ticket/Retrieve%5Fa%5Fticket.md)[Create](https://docs.unified.to/ticketing/ticket/Create%5Fa%5Fticket.md)[Update](https://docs.unified.to/ticketing/ticket/Update%5Fa%5Fticket.md)

Webhooks:

 Virtual

List options:

customer\_idlimitoffsetupdated\_gteuser\_id

Readable fields:

[category\_id](https://docs.unified.to/ticketing/ticket/model.md)[closed\_at](https://docs.unified.to/ticketing/ticket/model.md)[created\_at](https://docs.unified.to/ticketing/ticket/model.md)[customer\_id](https://docs.unified.to/ticketing/ticket/model.md)[description](https://docs.unified.to/ticketing/ticket/model.md)[id](https://docs.unified.to/ticketing/ticket/model.md)[source](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[subject](https://docs.unified.to/ticketing/ticket/model.md)[tags](https://docs.unified.to/ticketing/ticket/model.md)[updated\_at](https://docs.unified.to/ticketing/ticket/model.md)[url](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

Writable fields:

[category\_id](https://docs.unified.to/ticketing/ticket/model.md)[customer\_id](https://docs.unified.to/ticketing/ticket/model.md)[description](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[subject](https://docs.unified.to/ticketing/ticket/model.md)[tags](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

#### TICKETING NOTE

End-API object:

 case\_history

Unified API Methods:

[List](https://docs.unified.to/ticketing/note/List%5Fall%5Fnotes.md)[Create](https://docs.unified.to/ticketing/note/Create%5Fa%5Fnote.md)

List options:

ticket\_id

 required filter 

Readable fields:

[created\_at](https://docs.unified.to/ticketing/note/model.md)[description](https://docs.unified.to/ticketing/note/model.md)[id](https://docs.unified.to/ticketing/note/model.md)[ticket\_id](https://docs.unified.to/ticketing/note/model.md)[user\_id](https://docs.unified.to/ticketing/note/model.md)

Writable fields:

[description](https://docs.unified.to/ticketing/note/model.md)[ticket\_id](https://docs.unified.to/ticketing/note/model.md)

 required fields 

#### TICKETING CUSTOMER

End-API object:

 contact

Unified API Methods:

[List](https://docs.unified.to/ticketing/customer/List%5Fall%5Fcustomers.md)[Get](https://docs.unified.to/ticketing/customer/Retrieve%5Fa%5Fcustomer.md)[Create](https://docs.unified.to/ticketing/customer/Create%5Fa%5Fcustomer.md)[Update](https://docs.unified.to/ticketing/customer/Update%5Fa%5Fcustomer.md)

List options:

querylimitoffset

 required filter 

Readable fields:

[emails](https://docs.unified.to/ticketing/customer/model.md)[id](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

Writable fields:

[emails](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

#### TICKETING CATEGORY

End-API object:

 department

Unified API Methods:

[List](https://docs.unified.to/ticketing/category/List%5Fall%5Fcategories.md)[Get](https://docs.unified.to/ticketing/category/Retrieve%5Fa%5Fcategory.md)

List options:

limitoffset

Readable fields:

[id](https://docs.unified.to/ticketing/category/model.md)[name](https://docs.unified.to/ticketing/category/model.md)

Writable fields:

[\-none-](https://docs.unified.to/ticketing/category/model.md)

#### HRIS EMPLOYEE

End-API object:

 rep

Unified API Methods:

[List](https://docs.unified.to/hris/employee/List%5Fall%5Femployees.md)[Get](https://docs.unified.to/hris/employee/Retrieve%5Fan%5Femployee.md)

List options:

limitoffset

Readable fields:

[emails](https://docs.unified.to/hris/employee/model.md)[first\_name](https://docs.unified.to/hris/employee/model.md)[id](https://docs.unified.to/hris/employee/model.md)[last\_name](https://docs.unified.to/hris/employee/model.md)[name](https://docs.unified.to/hris/employee/model.md)[updated\_at](https://docs.unified.to/hris/employee/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/employee/model.md)

#### PASSTHROUGH

Unified API Methods:

[POST](https://docs.unified.to/passthrough/overview.md)[GET](https://docs.unified.to/passthrough/overview.md)[PUT](https://docs.unified.to/passthrough/overview.md)[DELETE](https://docs.unified.to/passthrough/overview.md)

List options:

\-none-

Readable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)

Writable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)