--- title: "Integrations - Microsoftdynamicscustomerengagement" url: "https://docs.unified.to/integrations/microsoftdynamicscustomerengagement" description: "Unified.to documentation" --- ## Integration: Microsoft Dynamics 365 Customer Engagement ![Microsoft Dynamics 365 Customer Engagement](https://api.unified.to/docs/images/microsoftdynamicscustomerengagement.png) [Back to integrations](/integrations) #### Overview Company website: Integration launch date: November 15, 2024 API Categories: [Tasks](/task/overview)[CRM](/crm/overview)[HR & Directory](/hris/overview)[Accounting](/accounting/overview)[Ticketing](/ticketing/overview)[Passthrough](/passthrough/overview) API Authorization: OAuth2 flow Data-regions: Default - Commercial Government Community Cloud (GCC) United States Government (GCC High) United States Department of Defense (DOD) Government China #### CRM CONTACT End-API object: contact Unified API Methods: [List](/crm/contact/List%5Fall%5Fcontacts)[Get](/crm/contact/Retrieve%5Fa%5Fcontact)[Create](/crm/contact/Create%5Fa%5Fcontact)[Update](/crm/contact/Update%5Fa%5Fcontact)[Remove](/crm/contact/Remove%5Fa%5Fcontact) List options: limitoffset Readable fields: [address](/crm/contact/model)[company](/crm/contact/model)[created\_at](/crm/contact/model)[emails](/crm/contact/model)[first\_name](/crm/contact/model)[id](/crm/contact/model)[image\_url](/crm/contact/model)[last\_name](/crm/contact/model)[name](/crm/contact/model)[telephones](/crm/contact/model)[title](/crm/contact/model)[updated\_at](/crm/contact/model)[user\_id](/crm/contact/model) Writable fields: [address](/crm/contact/model)[company](/crm/contact/model)[emails](/crm/contact/model)[name](/crm/contact/model)[telephones](/crm/contact/model)[title](/crm/contact/model)[user\_id](/crm/contact/model) #### CRM DEAL End-API object: opportunity Unified API Methods: [List](/crm/deal/List%5Fall%5Fdeals)[Get](/crm/deal/Retrieve%5Fa%5Fdeal)[Create](/crm/deal/Create%5Fa%5Fdeal)[Update](/crm/deal/Update%5Fa%5Fdeal)[Remove](/crm/deal/Remove%5Fa%5Fdeal) List options: limitoffset Readable fields: [amount](/crm/deal/model)[closed\_at](/crm/deal/model)[created\_at](/crm/deal/model)[currency](/crm/deal/model)[id](/crm/deal/model)[name](/crm/deal/model)[stages](/crm/deal/model)[updated\_at](/crm/deal/model) Writable fields: [amount](/crm/deal/model)[closed\_at](/crm/deal/model)[currency](/crm/deal/model)[name](/crm/deal/model)[stages](/crm/deal/model)[user\_id](/crm/deal/model) #### CRM LEAD End-API object: lead Unified API Methods: [List](/crm/lead/List%5Fall%5Fleads)[Get](/crm/lead/Retrieve%5Fa%5Flead)[Create](/crm/lead/Create%5Fa%5Flead)[Update](/crm/lead/Update%5Fa%5Flead)[Remove](/crm/lead/Remove%5Fa%5Flead) List options: limitoffset Readable fields: [address](/crm/lead/model)[company\_name](/crm/lead/model)[created\_at](/crm/lead/model)[emails](/crm/lead/model)[first\_name](/crm/lead/model)[id](/crm/lead/model)[last\_name](/crm/lead/model)[name](/crm/lead/model)[status](/crm/lead/model)[telephones](/crm/lead/model)[updated\_at](/crm/lead/model) Writable fields: [address](/crm/lead/model)[company\_name](/crm/lead/model)[creator\_user\_id](/crm/lead/model)[emails](/crm/lead/model)[name](/crm/lead/model)[status](/crm/lead/model)[telephones](/crm/lead/model)[user\_id](/crm/lead/model) #### CRM COMPANY End-API object: account Unified API Methods: [List](/crm/company/List%5Fall%5Fcompanies)[Get](/crm/company/Retrieve%5Fa%5Fcompany)[Remove](/crm/company/Remove%5Fa%5Fcompany) List options: limitoffset Readable fields: [address](/crm/company/model)[created\_at](/crm/company/model)[domains](/crm/company/model)[emails](/crm/company/model)[id](/crm/company/model)[telephones](/crm/company/model)[updated\_at](/crm/company/model) Writable fields: [\-none-](/crm/company/model) #### CRM EVENT End-API object: email Unified API Methods: [List](/crm/event/List%5Fall%5Fevents)[Get](/crm/event/Retrieve%5Fan%5Fevent)[Create](/crm/event/Create%5Fan%5Fevent)[Update](/crm/event/Update%5Fan%5Fevent)[Remove](/crm/event/Remove%5Fan%5Fevent) List options: limitoffset Readable fields: [created\_at](/crm/event/model)[email](/crm/event/model)[id](/crm/event/model)[type](/crm/event/model)[updated\_at](/crm/event/model)[user\_id](/crm/event/model) Writable fields: [type](/crm/event/model)[email](/crm/event/model) required fields #### HRIS EMPLOYEE End-API object: system user Unified API Methods: [List](/hris/employee/List%5Fall%5Femployees)[Get](/hris/employee/Retrieve%5Fan%5Femployee)[Create](/hris/employee/Create%5Fan%5Femployee)[Update](/hris/employee/Update%5Fan%5Femployee)[Remove](/hris/employee/Remove%5Fan%5Femployee) List options: limitoffset Readable fields: [created\_at](/hris/employee/model)[emails](/hris/employee/model)[employee\_number](/hris/employee/model)[employee\_roles](/hris/employee/model)[first\_name](/hris/employee/model)[id](/hris/employee/model)[image\_url](/hris/employee/model)[last\_name](/hris/employee/model)[name](/hris/employee/model)[telephones](/hris/employee/model)[title](/hris/employee/model)[updated\_at](/hris/employee/model) Writable fields: [address](/hris/employee/model)[emails](/hris/employee/model)[employee\_number](/hris/employee/model)[image\_url](/hris/employee/model)[name](/hris/employee/model)[telephones](/hris/employee/model)[timezone](/hris/employee/model)[title](/hris/employee/model) #### ACCOUNTING INVOICE End-API object: invoice Unified API Methods: [List](/accounting/invoice/List%5Fall%5Finvoices)[Get](/accounting/invoice/Retrieve%5Fan%5Finvoice)[Create](/accounting/invoice/Create%5Fan%5Finvoice)[Update](/accounting/invoice/Update%5Fan%5Finvoice)[Remove](/accounting/invoice/Remove%5Fan%5Finvoice) Webhooks: Virtual List options: limitoffsetordersort\_by\_created\_atsort\_by\_namesort\_by\_updated\_at Readable fields: [balance\_amount](/accounting/invoice/model)[contact\_id](/accounting/invoice/model)[created\_at](/accounting/invoice/model)[currency](/accounting/invoice/model)[discount\_amount](/accounting/invoice/model)[due\_at](/accounting/invoice/model)[id](/accounting/invoice/model)[invoice\_number](/accounting/invoice/model)[lineitems](/accounting/invoice/model)[notes](/accounting/invoice/model)[tax\_amount](/accounting/invoice/model)[total\_amount](/accounting/invoice/model)[updated\_at](/accounting/invoice/model) Writable fields: [balance\_amount](/accounting/invoice/model)[contact\_id](/accounting/invoice/model)[currency](/accounting/invoice/model)[discount\_amount](/accounting/invoice/model)[due\_at](/accounting/invoice/model)[invoice\_number](/accounting/invoice/model)[lineitems](/accounting/invoice/model)[notes](/accounting/invoice/model)[status](/accounting/invoice/model)[tax\_amount](/accounting/invoice/model)[total\_amount](/accounting/invoice/model) #### ACCOUNTING ORGANIZATION End-API object: organization Unified API Methods: [List](/accounting/organization/List%5Fall%5Forganizations)[Get](/accounting/organization/Retrieve%5Fan%5Forganization) List options: limitoffset Readable fields: [created\_at](/accounting/organization/model)[currency](/accounting/organization/model)[id](/accounting/organization/model)[name](/accounting/organization/model)[timezone](/accounting/organization/model)[updated\_at](/accounting/organization/model) Writable fields: [\-none-](/accounting/organization/model) #### TASK TASK End-API object: task Unified API Methods: [List](/task/task/List%5Fall%5Ftasks)[Get](/task/task/Retrieve%5Fa%5Ftask)[Create](/task/task/Create%5Fa%5Ftask)[Update](/task/task/Update%5Fa%5Ftask)[Remove](/task/task/Remove%5Fa%5Ftask) List options: limitoffset Readable fields: [completed\_at](/task/task/model)[created\_at](/task/task/model)[creator\_user\_id](/task/task/model)[due\_at](/task/task/model)[end\_at](/task/task/model)[id](/task/task/model)[name](/task/task/model)[notes](/task/task/model)[priority](/task/task/model)[start\_at](/task/task/model)[status](/task/task/model)[type](/task/task/model)[updated\_at](/task/task/model) Writable fields: [assigned\_user\_ids](/task/task/model)[completed\_at](/task/task/model)[creator\_user\_id](/task/task/model)[due\_at](/task/task/model)[end\_at](/task/task/model)[follower\_user\_ids](/task/task/model)[group\_ids](/task/task/model)[name](/task/task/model)[notes](/task/task/model)[priority](/task/task/model)[start\_at](/task/task/model)[status](/task/task/model) #### ACCOUNTING ORDER End-API object: sales order details Unified API Methods: [List](/accounting/order/List%5Fall%5Forders)[Get](/accounting/order/Retrieve%5Fan%5Forder)[Create](/accounting/order/Create%5Fan%5Forder)[Update](/accounting/order/Update%5Fan%5Forder)[Remove](/accounting/order/Remove%5Fan%5Forder) List options: limitoffset Readable fields: [account\_id](/accounting/order/model)[billing\_address](/accounting/order/model)[contact\_id](/accounting/order/model)[created\_at](/accounting/order/model)[currency](/accounting/order/model)[id](/accounting/order/model)[lineitems](/accounting/order/model)[shipping\_address](/accounting/order/model)[total\_amount](/accounting/order/model)[type](/accounting/order/model)[updated\_at](/accounting/order/model) Writable fields: [account\_id](/accounting/order/model)[contact\_id](/accounting/order/model)[currency](/accounting/order/model)[lineitems](/accounting/order/model)[shipping\_address](/accounting/order/model)[total\_amount](/accounting/order/model) #### ACCOUNTING ACCOUNT End-API object: accounts Unified API Methods: [List](/accounting/account/List%5Fall%5Faccounts)[Get](/accounting/account/Retrieve%5Fan%5Faccount)[Create](/accounting/account/Create%5Fan%5Faccount)[Update](/accounting/account/Update%5Fan%5Faccount)[Remove](/accounting/account/Remove%5Fan%5Faccount) List options: limitoffset Readable fields: [balance](/accounting/account/model)[created\_at](/accounting/account/model)[customer\_defined\_code](/accounting/account/model)[description](/accounting/account/model)[id](/accounting/account/model)[name](/accounting/account/model)[status](/accounting/account/model)[updated\_at](/accounting/account/model) Writable fields: [name](/accounting/account/model)[customer\_defined\_code](/accounting/account/model)[description](/accounting/account/model)[status](/accounting/account/model) required fields #### ACCOUNTING CONTACT End-API object: contact Unified API Methods: [List](/accounting/contact/List%5Fall%5Fcontacts)[Get](/accounting/contact/Retrieve%5Fa%5Fcontact)[Create](/accounting/contact/Create%5Fa%5Fcontact)[Update](/accounting/contact/Update%5Fa%5Fcontact)[Remove](/accounting/contact/Remove%5Fa%5Fcontact) List options: limitoffset Readable fields: [billing\_address](/accounting/contact/model)[company\_name](/accounting/contact/model)[created\_at](/accounting/contact/model)[currency](/accounting/contact/model)[emails](/accounting/contact/model)[first\_name](/accounting/contact/model)[id](/accounting/contact/model)[is\_active](/accounting/contact/model)[is\_customer](/accounting/contact/model)[last\_name](/accounting/contact/model)[name](/accounting/contact/model)[portal\_url](/accounting/contact/model)[shipping\_address](/accounting/contact/model)[telephones](/accounting/contact/model)[updated\_at](/accounting/contact/model) Writable fields: [billing\_address](/accounting/contact/model)[company\_name](/accounting/contact/model)[emails](/accounting/contact/model)[is\_active](/accounting/contact/model)[is\_customer](/accounting/contact/model)[name](/accounting/contact/model)[portal\_url](/accounting/contact/model)[telephones](/accounting/contact/model) #### HRIS GROUP End-API object: team Unified API Methods: [List](/hris/group/List%5Fall%5Fgroups)[Get](/hris/group/Retrieve%5Fa%5Fgroup)[Create](/hris/group/Create%5Fa%5Fgroup)[Update](/hris/group/Update%5Fa%5Fgroup)[Remove](/hris/group/Remove%5Fa%5Fgroup) List options: limitoffset Readable fields: [company\_id](/hris/group/model)[created\_at](/hris/group/model)[description](/hris/group/model)[id](/hris/group/model)[manager\_ids](/hris/group/model)[name](/hris/group/model)[updated\_at](/hris/group/model) Writable fields: [company\_id](/hris/group/model)[description](/hris/group/model)[manager\_ids](/hris/group/model)[name](/hris/group/model) #### TICKETING TICKET End-API object: incident Unified API Methods: [List](/ticketing/ticket/List%5Fall%5Ftickets)[Get](/ticketing/ticket/Retrieve%5Fa%5Fticket)[Create](/ticketing/ticket/Create%5Fa%5Fticket)[Update](/ticketing/ticket/Update%5Fa%5Fticket)[Remove](/ticketing/ticket/Remove%5Fa%5Fticket) Webhooks: Virtual List options: customer\_idlimitoffsetqueryupdated\_gteuser\_id Readable fields: [category\_id](/ticketing/ticket/model)[created\_at](/ticketing/ticket/model)[customer\_id](/ticketing/ticket/model)[description](/ticketing/ticket/model)[due\_at](/ticketing/ticket/model)[id](/ticketing/ticket/model)[priority](/ticketing/ticket/model)[source](/ticketing/ticket/model)[status](/ticketing/ticket/model)[subject](/ticketing/ticket/model)[updated\_at](/ticketing/ticket/model)[url](/ticketing/ticket/model)[user\_id](/ticketing/ticket/model) Writable fields: [subject](/ticketing/ticket/model)[category\_id](/ticketing/ticket/model)[customer\_id](/ticketing/ticket/model)[description](/ticketing/ticket/model)[due\_at](/ticketing/ticket/model)[priority](/ticketing/ticket/model)[source](/ticketing/ticket/model)[status](/ticketing/ticket/model)[user\_id](/ticketing/ticket/model) required fields #### TASK PROJECT Unified API Methods: [List](/task/project/List%5Fall%5Fprojects)[Get](/task/project/Retrieve%5Fa%5Fproject) List options: \-none- Readable fields: [id](/task/project/model)[name](/task/project/model) Writable fields: [\-none-](/task/project/model) #### PASSTHROUGH Unified API Methods: [POST](/passthrough/overview)[GET](/passthrough/overview)[PUT](/passthrough/overview)[DELETE](/passthrough/overview) List options: \-none- Readable fields: [\-none-](/passthrough/undefined/model) Writable fields: [\-none-](/passthrough/undefined/model)