---
title: "Integrations - Mitel CloudLink"
url: "https://docs.unified.to/integrations/mitelcloudlink"
description: "Build Mitel CloudLink integrations faster with our Unified API — Call Center data, OAuth2 client credentials, real-time sync."
date: "2026-11-11T18:29:28.283Z"
updated: "2026-11-11T18:29:28.283Z"
---

# Mitel CloudLink integration

> What this integration supports through the Unified.to API, by object. Live data: `GET https://api.unified.to/unified/integration?type=mitelcloudlink` with your workspace API key (or Core MCP `list_unified_integrations` with `type: "mitelcloudlink"`). All integrations: https://docs.unified.to/integrations.md

## Overview

- **Type:** `mitelcloudlink`
- **Categories:** [Call Center](https://docs.unified.to/uc/overview.md), [HR & Directory](https://docs.unified.to/hris/overview.md), [Messaging](https://docs.unified.to/messaging/overview.md), [Passthrough](https://docs.unified.to/passthrough/overview.md)
- **Website:** https://www.mitel.com
- **Vendor API docs:** https://developer.mitel.io/api-reference/admin
- **Launched:** 2026-11-10

## How end users connect

- **OAuth2 client credentials** entered by the end user: `Client ID`, `Client Secret`, `Account ID`
    - The clientId of a CloudLink Client. An account admin creates one with the Admin API (POST /accounts/{accountId}/clients, role ACCOUNT_ADMIN); see https://developer.mitel.io/guides-resources/api-guides#admin-api-guide.
    - The clientSecret returned when that Client was created.
    - Your CloudLink Account ID (shown in the Mitel Accounts portal, https://accounts.mitel.io).

## Supported objects

| Object | Methods | Webhooks |
| --- | --- | --- |
| [hris_employee](#hris_employee) | list, get | none |
| [hris_group](#hris_group) | list, get | none |
| [hris_location](#hris_location) | list, get | none |
| [messaging_channel](#messaging_channel) | list, get | none |
| [messaging_message](#messaging_message) | list, get, create, update, remove | none |
| [passthrough](#passthrough) | none | none |
| [uc_call](#uc_call) | list, get | none |
| [uc_contact](#uc_contact) | list, get | none |

Values below come from the integration's support data. "Required list filters" must be sent on list calls; "Required on create" fields must be sent when creating. Webhook events are `native` (pushed by the vendor) or `virtual` (polled by Unified.to). Anything not listed is not supported; an unsupported method returns `501`.

### hris_employee

- **Methods:** `list`, `get`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_query`
- **Readable fields:** `address`, `company_id`, `created_at`, `emails`, `employment_status`, `first_name`, `id`, `language_locale`, `last_name`, `locations`, `name`, `telephones`, `updated_at`
- **Writable fields:** none
- **Vendor objects:** `user`
- **Model:** https://docs.unified.to/hris/employee/model.md

### hris_group

- **Methods:** `list`, `get`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_query`
- **Readable fields:** `company_id`, `created_at`, `id`, `name`, `type`, `updated_at`, `user_ids`
- **Writable fields:** none
- **Vendor objects:** `group`
- **Model:** https://docs.unified.to/hris/group/model.md

### hris_location

- **Methods:** `list`, `get`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`
- **Readable fields:** `address`, `company_id`, `id`, `name`, `timezone`
- **Writable fields:** none
- **Vendor objects:** `site`
- **Model:** https://docs.unified.to/hris/location/model.md

### messaging_channel

- **Methods:** `list`, `get`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_query`
- **Readable fields:** `created_at`, `description`, `id`, `is_active`, `is_private`, `name`, `updated_at`
- **Writable fields:** none
- **Vendor objects:** `conversation`
- **Model:** https://docs.unified.to/messaging/channel/model.md

### messaging_message

- **Methods:** `list`, `get`, `create`, `update`, `remove`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_parent_id`, `list_query`
- **Required list filters:** `list_channel_id`
- **Readable fields:** `author_member`, `channels`, `created_at`, `id`, `message`, `message_html`, `parent_id`, `updated_at`
- **Writable fields:** `channels`, `parent_id`
- **Required on create:** `message`
- **Vendor objects:** `message`
- **Model:** https://docs.unified.to/messaging/message/model.md

### passthrough

- **Methods:** none
- **Webhooks:** none
- **Readable fields:** none
- **Writable fields:** none

### uc_call

- **Methods:** `list`, `get`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_user_id`
- **Readable fields:** `contacts`, `created_at`, `duration_seconds`, `end_at`, `id`, `start_at`, `status`, `telephone`, `type`, `user_id`, `user_name`, `user_phone`
- **Writable fields:** none
- **Vendor objects:** `call`
- **Model:** https://docs.unified.to/uc/call/model.md

### uc_contact

- **Methods:** `list`, `get`
- **Webhooks:** none
- **List filters:** `list_limit`, `list_offset`, `list_query`
- **Readable fields:** `created_at`, `emails`, `first_name`, `id`, `last_name`, `name`, `telephones`, `updated_at`
- **Writable fields:** none
- **Vendor objects:** `contact`
- **Model:** https://docs.unified.to/uc/contact/model.md