---
title: "Integrations - Onedesk"
url: "https://docs.unified.to/integrations/onedesk"
description: "Build OneDesk integrations faster with our Unified API — Ticketing data, API key, real-time sync."
date: "2026-10-25T22:24:19.492Z"
updated: "2026-10-25T22:24:19.492Z"
---
![](https://api.unified.to/docs/images/onedesk.png)

# OneDesk integration

[Back to integrations](https://docs.unified.to/integrations.md)

#### Overview

Company website:

<https://www.onedesk.com>

Integration launch date:

October 7, 2026

API Categories:

[Ticketing](https://docs.unified.to/ticketing/overview.md)[Tasks](https://docs.unified.to/task/overview.md)[HR & Directory](https://docs.unified.to/hris/overview.md)[Passthrough](https://docs.unified.to/passthrough/overview.md)

API Authorization:

 API Key

#### TICKETING TICKET

End-API object:

 item ticket

Unified API Methods:

[List](https://docs.unified.to/ticketing/ticket/List%5Fall%5Ftickets.md)[Get](https://docs.unified.to/ticketing/ticket/Retrieve%5Fa%5Fticket.md)[Create](https://docs.unified.to/ticketing/ticket/Create%5Fa%5Fticket.md)[Update](https://docs.unified.to/ticketing/ticket/Update%5Fa%5Fticket.md)

Webhooks:

 Virtual

List options:

customer\_idlimitoffsetupdated\_gteuser\_id

Readable fields:

[category\_id](https://docs.unified.to/ticketing/ticket/model.md)[closed\_at](https://docs.unified.to/ticketing/ticket/model.md)[created\_at](https://docs.unified.to/ticketing/ticket/model.md)[description](https://docs.unified.to/ticketing/ticket/model.md)[id](https://docs.unified.to/ticketing/ticket/model.md)[priority](https://docs.unified.to/ticketing/ticket/model.md)[source](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[subject](https://docs.unified.to/ticketing/ticket/model.md)[updated\_at](https://docs.unified.to/ticketing/ticket/model.md)[url](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

Writable fields:

[subject](https://docs.unified.to/ticketing/ticket/model.md)[customer\_id](https://docs.unified.to/ticketing/ticket/model.md)[description](https://docs.unified.to/ticketing/ticket/model.md)[priority](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

 required fields 

#### TICKETING NOTE

End-API object:

 conversation\_message

Unified API Methods:

[List](https://docs.unified.to/ticketing/note/List%5Fall%5Fnotes.md)[Get](https://docs.unified.to/ticketing/note/Retrieve%5Fa%5Fnote.md)

List options:

ticket\_idlimitoffset

 required filter 

Readable fields:

[created\_at](https://docs.unified.to/ticketing/note/model.md)[description](https://docs.unified.to/ticketing/note/model.md)[id](https://docs.unified.to/ticketing/note/model.md)[ticket\_id](https://docs.unified.to/ticketing/note/model.md)[user\_id](https://docs.unified.to/ticketing/note/model.md)

Writable fields:

[\-none-](https://docs.unified.to/ticketing/note/model.md)

#### TICKETING CUSTOMER

End-API object:

 customer

Unified API Methods:

[List](https://docs.unified.to/ticketing/customer/List%5Fall%5Fcustomers.md)[Get](https://docs.unified.to/ticketing/customer/Retrieve%5Fa%5Fcustomer.md)

Webhooks:

 Virtual

List options:

limitoffsetupdated\_gte

Readable fields:

[created\_at](https://docs.unified.to/ticketing/customer/model.md)[emails](https://docs.unified.to/ticketing/customer/model.md)[id](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

Writable fields:

[\-none-](https://docs.unified.to/ticketing/customer/model.md)

#### HRIS EMPLOYEE

End-API object:

 user

Unified API Methods:

[List](https://docs.unified.to/hris/employee/List%5Fall%5Femployees.md)[Get](https://docs.unified.to/hris/employee/Retrieve%5Fan%5Femployee.md)

Webhooks:

 Virtual

List options:

limitoffsetupdated\_gte

Readable fields:

[created\_at](https://docs.unified.to/hris/employee/model.md)[emails](https://docs.unified.to/hris/employee/model.md)[employment\_status](https://docs.unified.to/hris/employee/model.md)[first\_name](https://docs.unified.to/hris/employee/model.md)[id](https://docs.unified.to/hris/employee/model.md)[last\_name](https://docs.unified.to/hris/employee/model.md)[name](https://docs.unified.to/hris/employee/model.md)[telephones](https://docs.unified.to/hris/employee/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/employee/model.md)

#### HRIS GROUP

End-API object:

 team

Unified API Methods:

[List](https://docs.unified.to/hris/group/List%5Fall%5Fgroups.md)[Get](https://docs.unified.to/hris/group/Retrieve%5Fa%5Fgroup.md)

Webhooks:

 Virtual

List options:

limitoffsetupdated\_gte

Readable fields:

[id](https://docs.unified.to/hris/group/model.md)[name](https://docs.unified.to/hris/group/model.md)[user\_ids](https://docs.unified.to/hris/group/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/group/model.md)

#### TASK TASK

End-API object:

 item task

Unified API Methods:

[List](https://docs.unified.to/task/task/List%5Fall%5Ftasks.md)[Get](https://docs.unified.to/task/task/Retrieve%5Fa%5Ftask.md)

Webhooks:

 Virtual

List options:

limitoffsetupdated\_gte

Readable fields:

[assigned\_user\_ids](https://docs.unified.to/task/task/model.md)[completed\_at](https://docs.unified.to/task/task/model.md)[created\_at](https://docs.unified.to/task/task/model.md)[creator\_user\_id](https://docs.unified.to/task/task/model.md)[id](https://docs.unified.to/task/task/model.md)[name](https://docs.unified.to/task/task/model.md)[notes](https://docs.unified.to/task/task/model.md)[priority](https://docs.unified.to/task/task/model.md)[project\_id](https://docs.unified.to/task/task/model.md)[status](https://docs.unified.to/task/task/model.md)[type](https://docs.unified.to/task/task/model.md)[updated\_at](https://docs.unified.to/task/task/model.md)[url](https://docs.unified.to/task/task/model.md)

Writable fields:

[\-none-](https://docs.unified.to/task/task/model.md)

#### TASK PROJECT

End-API object:

 project

Unified API Methods:

[List](https://docs.unified.to/task/project/List%5Fall%5Fprojects.md)[Get](https://docs.unified.to/task/project/Retrieve%5Fa%5Fproject.md)

Webhooks:

 Virtual

List options:

limitoffsetupdated\_gte

Readable fields:

[created\_at](https://docs.unified.to/task/project/model.md)[description](https://docs.unified.to/task/project/model.md)[id](https://docs.unified.to/task/project/model.md)[name](https://docs.unified.to/task/project/model.md)[parent\_id](https://docs.unified.to/task/project/model.md)

Writable fields:

[\-none-](https://docs.unified.to/task/project/model.md)

#### PASSTHROUGH

Unified API Methods:

[POST](https://docs.unified.to/passthrough/overview.md)[GET](https://docs.unified.to/passthrough/overview.md)[PUT](https://docs.unified.to/passthrough/overview.md)[DELETE](https://docs.unified.to/passthrough/overview.md)

List options:

\-none-

Readable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)

Writable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)