---
title: "Integrations - Pylon"
url: "https://docs.unified.to/integrations/pylon"
description: "Build Pylon integrations faster with our Unified API — Ticketing data, API key, real-time sync."
date: "2026-10-01T23:34:56.864Z"
updated: "2026-10-23T08:49:52.617Z"
---
![](https://api.unified.to/docs/images/pylon.png)

# Pylon integration

[Back to integrations](https://docs.unified.to/integrations.md)

#### Overview

Company website:

<https://usepylon.com>

Integration launch date:

June 26, 2026

API Categories:

[Ticketing](https://docs.unified.to/ticketing/overview.md)[Call Center](https://docs.unified.to/uc/overview.md)[HR & Directory](https://docs.unified.to/hris/overview.md)[File Storage](https://docs.unified.to/storage/overview.md)[Metadata](https://docs.unified.to/metadata/overview.md)[Passthrough](https://docs.unified.to/passthrough/overview.md)

API Authorization:

 API Token

#### TICKETING TICKET

End-API object:

 issue

Unified API Methods:

[List](https://docs.unified.to/ticketing/ticket/List%5Fall%5Ftickets.md)[Get](https://docs.unified.to/ticketing/ticket/Retrieve%5Fa%5Fticket.md)[Create](https://docs.unified.to/ticketing/ticket/Create%5Fa%5Fticket.md)[Update](https://docs.unified.to/ticketing/ticket/Update%5Fa%5Fticket.md)[Remove](https://docs.unified.to/ticketing/ticket/Remove%5Fa%5Fticket.md)

List options:

limitoffset

Readable fields:

[attachment\_ids](https://docs.unified.to/ticketing/ticket/model.md)[created\_at](https://docs.unified.to/ticketing/ticket/model.md)[customer\_id](https://docs.unified.to/ticketing/ticket/model.md)[description](https://docs.unified.to/ticketing/ticket/model.md)[id](https://docs.unified.to/ticketing/ticket/model.md)[metadata](https://docs.unified.to/ticketing/ticket/model.md)[source](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[subject](https://docs.unified.to/ticketing/ticket/model.md)[tags](https://docs.unified.to/ticketing/ticket/model.md)[updated\_at](https://docs.unified.to/ticketing/ticket/model.md)[url](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

Slow fields:

[metadata](https://docs.unified.to/ticketing/ticket/model.md)

Writable fields:

[customer\_id](https://docs.unified.to/ticketing/ticket/model.md)[description](https://docs.unified.to/ticketing/ticket/model.md)[metadata](https://docs.unified.to/ticketing/ticket/model.md)[subject](https://docs.unified.to/ticketing/ticket/model.md)[tags](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

#### TICKETING CUSTOMER

End-API object:

 contact

Unified API Methods:

[List](https://docs.unified.to/ticketing/customer/List%5Fall%5Fcustomers.md)[Get](https://docs.unified.to/ticketing/customer/Retrieve%5Fa%5Fcustomer.md)[Create](https://docs.unified.to/ticketing/customer/Create%5Fa%5Fcustomer.md)[Update](https://docs.unified.to/ticketing/customer/Update%5Fa%5Fcustomer.md)[Remove](https://docs.unified.to/ticketing/customer/Remove%5Fa%5Fcustomer.md)

List options:

limitoffset

Readable fields:

[emails](https://docs.unified.to/ticketing/customer/model.md)[id](https://docs.unified.to/ticketing/customer/model.md)[metadata](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

Slow fields:

[metadata](https://docs.unified.to/ticketing/customer/model.md)

Writable fields:

[emails](https://docs.unified.to/ticketing/customer/model.md)[metadata](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

#### TICKETING NOTE

End-API object:

 message

Unified API Methods:

[List](https://docs.unified.to/ticketing/note/List%5Fall%5Fnotes.md)[Create](https://docs.unified.to/ticketing/note/Create%5Fa%5Fnote.md)

List options:

ticket\_idlimitoffset

 required filter 

Readable fields:

[created\_at](https://docs.unified.to/ticketing/note/model.md)[customer\_id](https://docs.unified.to/ticketing/note/model.md)[description](https://docs.unified.to/ticketing/note/model.md)[id](https://docs.unified.to/ticketing/note/model.md)[ticket\_id](https://docs.unified.to/ticketing/note/model.md)[updated\_at](https://docs.unified.to/ticketing/note/model.md)[user\_id](https://docs.unified.to/ticketing/note/model.md)

Writable fields:

[ticket\_id](https://docs.unified.to/ticketing/note/model.md)[description](https://docs.unified.to/ticketing/note/model.md)[user\_id](https://docs.unified.to/ticketing/note/model.md)

 required fields 

#### UC RECORDING

End-API object:

 callrecording

Unified API Methods:

[List](https://docs.unified.to/uc/recording/List%5Fall%5Frecordings.md)[Get](https://docs.unified.to/uc/recording/Retrieve%5Fa%5Frecording.md)

List options:

end\_ltlimitoffsetstart\_gte

Readable fields:

[call\_id](https://docs.unified.to/uc/recording/model.md)[contacts](https://docs.unified.to/uc/recording/model.md)[created\_at](https://docs.unified.to/uc/recording/model.md)[end\_at](https://docs.unified.to/uc/recording/model.md)[id](https://docs.unified.to/uc/recording/model.md)[start\_at](https://docs.unified.to/uc/recording/model.md)[updated\_at](https://docs.unified.to/uc/recording/model.md)[web\_url](https://docs.unified.to/uc/recording/model.md)

Writable fields:

[\-none-](https://docs.unified.to/uc/recording/model.md)

#### HRIS EMPLOYEE

End-API object:

 user

Unified API Methods:

[List](https://docs.unified.to/hris/employee/List%5Fall%5Femployees.md)[Get](https://docs.unified.to/hris/employee/Retrieve%5Fan%5Femployee.md)

List options:

limitoffset

Readable fields:

[emails](https://docs.unified.to/hris/employee/model.md)[employee\_roles](https://docs.unified.to/hris/employee/model.md)[employment\_status](https://docs.unified.to/hris/employee/model.md)[first\_name](https://docs.unified.to/hris/employee/model.md)[id](https://docs.unified.to/hris/employee/model.md)[image\_url](https://docs.unified.to/hris/employee/model.md)[last\_name](https://docs.unified.to/hris/employee/model.md)[name](https://docs.unified.to/hris/employee/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/employee/model.md)

#### STORAGE FILE

End-API object:

 attachment

Unified API Methods:

[Get](https://docs.unified.to/storage/file/Retrieve%5Fa%5Ffile.md)

List options:

\-none-

Readable fields:

[download\_url](https://docs.unified.to/storage/file/model.md)[id](https://docs.unified.to/storage/file/model.md)[name](https://docs.unified.to/storage/file/model.md)[type](https://docs.unified.to/storage/file/model.md)[web\_url](https://docs.unified.to/storage/file/model.md)

Writable fields:

[\-none-](https://docs.unified.to/storage/file/model.md)

#### METADATA METADATA

End-API object:

 customfielddefinition

Unified API Methods:

[List](https://docs.unified.to/metadata/metadata/List%5Fall%5Fmetadatas.md)[Create](https://docs.unified.to/metadata/metadata/Create%5Fa%5Fmetadata.md)[Update](https://docs.unified.to/metadata/metadata/Update%5Fa%5Fmetadata.md)

List options:

typelimitoffset

 required filter 

Readable fields:

[created\_at](https://docs.unified.to/metadata/metadata/model.md)[format](https://docs.unified.to/metadata/metadata/model.md)[id](https://docs.unified.to/metadata/metadata/model.md)[name](https://docs.unified.to/metadata/metadata/model.md)[object\_type](https://docs.unified.to/metadata/metadata/model.md)[options](https://docs.unified.to/metadata/metadata/model.md)[original\_format](https://docs.unified.to/metadata/metadata/model.md)[slug](https://docs.unified.to/metadata/metadata/model.md)[updated\_at](https://docs.unified.to/metadata/metadata/model.md)

Writable fields:

[name](https://docs.unified.to/metadata/metadata/model.md)[object\_type](https://docs.unified.to/metadata/metadata/model.md)[format](https://docs.unified.to/metadata/metadata/model.md)[options](https://docs.unified.to/metadata/metadata/model.md)[slug](https://docs.unified.to/metadata/metadata/model.md)

 required fields 

#### PASSTHROUGH

Unified API Methods:

[POST](https://docs.unified.to/passthrough/overview.md)[GET](https://docs.unified.to/passthrough/overview.md)[PUT](https://docs.unified.to/passthrough/overview.md)[DELETE](https://docs.unified.to/passthrough/overview.md)

List options:

\-none-

Readable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)

Writable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)