---
title: "Integrations - Servicenow"
url: "https://docs.unified.to/integrations/servicenow"
description: "Unified.to documentation"
---
##  Integration: ServiceNow ![ServiceNow](https://api.unified.to/docs/images/servicenow.png)

[Back to integrations](/integrations)

#### Overview

Company website:

<https://servicenow.com>

Integration launch date:

June 8, 2024

API Categories:

[Ticketing](/ticketing/overview)[Knowledge Management](/kms/overview)[HR & Directory](/hris/overview)[File Storage](/storage/overview)[Passthrough](/passthrough/overview)

API Authorization:

 OAuth2 flow Username / Password / Subdomain

#### HRIS EMPLOYEE

End-API object:

 table user

Unified API Methods:

[List](/hris/employee/List%5Fall%5Femployees)[Get](/hris/employee/Retrieve%5Fan%5Femployee)[Create](/hris/employee/Create%5Fan%5Femployee)[Update](/hris/employee/Update%5Fan%5Femployee)

List options:

limitoffsetorderquery

Readable fields:

[address](/hris/employee/model)[created\_at](/hris/employee/model)[emails](/hris/employee/model)[employee\_number](/hris/employee/model)[employee\_roles](/hris/employee/model)[employment\_status](/hris/employee/model)[first\_name](/hris/employee/model)[gender](/hris/employee/model)[has\_mfa](/hris/employee/model)[id](/hris/employee/model)[image\_url](/hris/employee/model)[language\_locale](/hris/employee/model)[last\_name](/hris/employee/model)[locations](/hris/employee/model)[manager\_id](/hris/employee/model)[name](/hris/employee/model)[telephones](/hris/employee/model)[timezone](/hris/employee/model)[title](/hris/employee/model)[updated\_at](/hris/employee/model)

Writable fields:

[name](/hris/employee/model)[emails](/hris/employee/model)[employee\_number](/hris/employee/model)[telephones](/hris/employee/model)[timezone](/hris/employee/model)[title](/hris/employee/model)

 required fields 

#### TICKETING TICKET

End-API object:

 table incident

Unified API Methods:

[List](/ticketing/ticket/List%5Fall%5Ftickets)[Get](/ticketing/ticket/Retrieve%5Fa%5Fticket)[Create](/ticketing/ticket/Create%5Fa%5Fticket)[Update](/ticketing/ticket/Update%5Fa%5Fticket)

List options:

customer\_idlimitoffsetorderqueryuser\_id

Readable fields:

[attachment\_ids](/ticketing/ticket/model)[category\_id](/ticketing/ticket/model)[closed\_at](/ticketing/ticket/model)[created\_at](/ticketing/ticket/model)[customer\_id](/ticketing/ticket/model)[description](/ticketing/ticket/model)[id](/ticketing/ticket/model)[priority](/ticketing/ticket/model)[status](/ticketing/ticket/model)[subject](/ticketing/ticket/model)[tags](/ticketing/ticket/model)[updated\_at](/ticketing/ticket/model)[url](/ticketing/ticket/model)[user\_id](/ticketing/ticket/model)

Slow fields:

[attachment\_ids](/ticketing/ticket/model)

Writable fields:

[category\_id](/ticketing/ticket/model)[closed\_at](/ticketing/ticket/model)[customer\_id](/ticketing/ticket/model)[description](/ticketing/ticket/model)[priority](/ticketing/ticket/model)[status](/ticketing/ticket/model)[subject](/ticketing/ticket/model)[tags](/ticketing/ticket/model)[user\_id](/ticketing/ticket/model)

#### TICKETING NOTE

End-API object:

 table sys\_journal\_field

Unified API Methods:

[List](/ticketing/note/List%5Fall%5Fnotes)[Get](/ticketing/note/Retrieve%5Fa%5Fnote)[Create](/ticketing/note/Create%5Fa%5Fnote)[Update](/ticketing/note/Update%5Fa%5Fnote)

List options:

limitoffsetorderqueryticket\_id

Readable fields:

[created\_at](/ticketing/note/model)[description](/ticketing/note/model)[id](/ticketing/note/model)[ticket\_id](/ticketing/note/model)[user\_id](/ticketing/note/model)

Writable fields:

[description](/ticketing/note/model)[ticket\_id](/ticketing/note/model)[user\_id](/ticketing/note/model)

#### KMS PAGE

End-API object:

 table

Unified API Methods:

[List](/kms/page/List%5Fall%5Fpages)[Get](/kms/page/Retrieve%5Fa%5Fpage)[Create](/kms/page/Create%5Fa%5Fpage)[Update](/kms/page/Update%5Fa%5Fpage)

List options:

limitoffsetorderqueryspace\_id

Readable fields:

[created\_at](/kms/page/model)[download\_url](/kms/page/model)[id](/kms/page/model)[is\_active](/kms/page/model)[space\_id](/kms/page/model)[title](/kms/page/model)[type](/kms/page/model)[updated\_at](/kms/page/model)[user\_id](/kms/page/model)[web\_url](/kms/page/model)

Writable fields:

[title](/kms/page/model)[download\_url](/kms/page/model)[is\_active](/kms/page/model)[space\_id](/kms/page/model)[user\_id](/kms/page/model)

 required fields 

#### KMS SPACE

End-API object:

 table kb\_knowledge\_base

Unified API Methods:

[List](/kms/space/List%5Fall%5Fspaces)[Get](/kms/space/Retrieve%5Fa%5Fspace)[Create](/kms/space/Create%5Fa%5Fspace)[Update](/kms/space/Update%5Fa%5Fspace)

List options:

limitoffsetorderquery

Readable fields:

[created\_at](/kms/space/model)[description](/kms/space/model)[id](/kms/space/model)[is\_active](/kms/space/model)[name](/kms/space/model)[updated\_at](/kms/space/model)[user\_id](/kms/space/model)

Writable fields:

[description](/kms/space/model)[is\_active](/kms/space/model)[name](/kms/space/model)[user\_id](/kms/space/model)

#### STORAGE FILE

End-API object:

 attachment

Unified API Methods:

[List](/storage/file/List%5Fall%5Ffiles)[Get](/storage/file/Retrieve%5Fa%5Ffile)

List options:

referencelimitoffset

 required filter 

Readable fields:

[created\_at](/storage/file/model)[download\_url](/storage/file/model)[id](/storage/file/model)[mime\_type](/storage/file/model)[name](/storage/file/model)[references](/storage/file/model)[size](/storage/file/model)[type](/storage/file/model)[updated\_at](/storage/file/model)[web\_url](/storage/file/model)

Writable fields:

[\-none-](/storage/file/model)

#### PASSTHROUGH

Unified API Methods:

[POST](/passthrough/overview)[GET](/passthrough/overview)[PUT](/passthrough/overview)[DELETE](/passthrough/overview)

List options:

\-none-

Readable fields:

[\-none-](/passthrough/undefined/model)

Writable fields:

[\-none-](/passthrough/undefined/model)