---
title: "Integrations - Tidio"
url: "https://docs.unified.to/integrations/tidio"
description: "Build Tidio integrations faster with our Unified API — Ticketing data, OAuth2 client credentials, real-time sync."
date: "2026-10-30T13:59:53.124Z"
updated: "2026-10-30T13:59:53.124Z"
---
![](https://api.unified.to/docs/images/tidio.png)

# Tidio integration

[Back to integrations](https://docs.unified.to/integrations.md)

#### Overview

Company website:

<https://www.tidio.com/>

Integration launch date:

October 29, 2026

API Categories:

[Ticketing](https://docs.unified.to/ticketing/overview.md)[CRM](https://docs.unified.to/crm/overview.md)[HR & Directory](https://docs.unified.to/hris/overview.md)[Messaging](https://docs.unified.to/messaging/overview.md)[Passthrough](https://docs.unified.to/passthrough/overview.md)

API Authorization:

 OAuth2 client credentials flow

#### CRM CONTACT

End-API object:

 contact

Unified API Methods:

[List](https://docs.unified.to/crm/contact/List%5Fall%5Fcontacts.md)[Get](https://docs.unified.to/crm/contact/Retrieve%5Fa%5Fcontact.md)[Update](https://docs.unified.to/crm/contact/Update%5Fa%5Fcontact.md)[Remove](https://docs.unified.to/crm/contact/Remove%5Fa%5Fcontact.md)

List options:

limitoffsetquery

Readable fields:

[address](https://docs.unified.to/crm/contact/model.md)[created\_at](https://docs.unified.to/crm/contact/model.md)[emails](https://docs.unified.to/crm/contact/model.md)[first\_name](https://docs.unified.to/crm/contact/model.md)[id](https://docs.unified.to/crm/contact/model.md)[last\_name](https://docs.unified.to/crm/contact/model.md)[name](https://docs.unified.to/crm/contact/model.md)[telephones](https://docs.unified.to/crm/contact/model.md)

Writable fields:

[emails](https://docs.unified.to/crm/contact/model.md)[first\_name](https://docs.unified.to/crm/contact/model.md)[last\_name](https://docs.unified.to/crm/contact/model.md)[telephones](https://docs.unified.to/crm/contact/model.md)

#### HRIS EMPLOYEE

End-API object:

 operator

Unified API Methods:

[List](https://docs.unified.to/hris/employee/List%5Fall%5Femployees.md)

List options:

limitoffset

Readable fields:

[emails](https://docs.unified.to/hris/employee/model.md)[employment\_status](https://docs.unified.to/hris/employee/model.md)[first\_name](https://docs.unified.to/hris/employee/model.md)[id](https://docs.unified.to/hris/employee/model.md)[image\_url](https://docs.unified.to/hris/employee/model.md)[last\_name](https://docs.unified.to/hris/employee/model.md)[name](https://docs.unified.to/hris/employee/model.md)[title](https://docs.unified.to/hris/employee/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/employee/model.md)

#### HRIS GROUP

End-API object:

 department

Unified API Methods:

[List](https://docs.unified.to/hris/group/List%5Fall%5Fgroups.md)

List options:

\-none-

Readable fields:

[id](https://docs.unified.to/hris/group/model.md)[name](https://docs.unified.to/hris/group/model.md)

Writable fields:

[\-none-](https://docs.unified.to/hris/group/model.md)

#### MESSAGING MESSAGE

End-API object:

 message

Unified API Methods:

[List](https://docs.unified.to/messaging/message/List%5Fall%5Fmessages.md)

List options:

channel\_idlimitoffset

 required filter 

Readable fields:

[author\_member](https://docs.unified.to/messaging/message/model.md)[channels](https://docs.unified.to/messaging/message/model.md)[created\_at](https://docs.unified.to/messaging/message/model.md)[id](https://docs.unified.to/messaging/message/model.md)[message](https://docs.unified.to/messaging/message/model.md)[parent\_id](https://docs.unified.to/messaging/message/model.md)

Writable fields:

[\-none-](https://docs.unified.to/messaging/message/model.md)

#### TICKETING CUSTOMER

End-API object:

 contact

Unified API Methods:

[List](https://docs.unified.to/ticketing/customer/List%5Fall%5Fcustomers.md)[Get](https://docs.unified.to/ticketing/customer/Retrieve%5Fa%5Fcustomer.md)[Update](https://docs.unified.to/ticketing/customer/Update%5Fa%5Fcustomer.md)[Remove](https://docs.unified.to/ticketing/customer/Remove%5Fa%5Fcustomer.md)

List options:

limitoffsetquery

Readable fields:

[created\_at](https://docs.unified.to/ticketing/customer/model.md)[emails](https://docs.unified.to/ticketing/customer/model.md)[id](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

Writable fields:

[emails](https://docs.unified.to/ticketing/customer/model.md)[name](https://docs.unified.to/ticketing/customer/model.md)[telephones](https://docs.unified.to/ticketing/customer/model.md)

#### TICKETING TICKET

End-API object:

 ticket

Unified API Methods:

[List](https://docs.unified.to/ticketing/ticket/List%5Fall%5Ftickets.md)[Get](https://docs.unified.to/ticketing/ticket/Retrieve%5Fa%5Fticket.md)[Update](https://docs.unified.to/ticketing/ticket/Update%5Fa%5Fticket.md)[Remove](https://docs.unified.to/ticketing/ticket/Remove%5Fa%5Fticket.md)

List options:

limitoffset

Readable fields:

[customer\_id](https://docs.unified.to/ticketing/ticket/model.md)[id](https://docs.unified.to/ticketing/ticket/model.md)[priority](https://docs.unified.to/ticketing/ticket/model.md)[source](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[subject](https://docs.unified.to/ticketing/ticket/model.md)[url](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

Writable fields:

[priority](https://docs.unified.to/ticketing/ticket/model.md)[status](https://docs.unified.to/ticketing/ticket/model.md)[user\_id](https://docs.unified.to/ticketing/ticket/model.md)

#### PASSTHROUGH

Unified API Methods:

[POST](https://docs.unified.to/passthrough/overview.md)[GET](https://docs.unified.to/passthrough/overview.md)[PUT](https://docs.unified.to/passthrough/overview.md)[DELETE](https://docs.unified.to/passthrough/overview.md)

List options:

\-none-

Readable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)

Writable fields:

[\-none-](https://docs.unified.to/passthrough/undefined/model.md)