--- title: "Create a conversation" url: "https://docs.unified.to/property/conversation/Create_a_conversation" description: "Create a conversation with Unified's Conversation API (POST /property/{connection_id}/conversation). Filter by fields and raw. Supported by 2 Conversation integrations." date: "2026-10-29T08:41:27.988Z" updated: "2026-10-29T08:41:27.988Z" --- # Create a conversation Updated: October 29, 2026 POST/property/{connection\_id}/conversation Creates a PropertyConversation. Provide the unified PropertyConversation fields in the request body; they are mapped to the provider's API. Returns the created PropertyConversation. ## Parameters **fields**string array id created\_at updated\_at listing\_id reservation\_id guest\_id guest\_name guest\_email guest\_phone source is\_unread messages metadata raw Fields to return **raw**string Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar **connection\_id**string required ID of the connection ## Payload **id**string unique identifier for the conversation **created\_at**date-time when the conversation was created (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) **updated\_at**date-time when the conversation was last updated (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) **listing\_id**string pointer to the Property Listing this conversation is about **reservation\_id**string pointer to the Property Reservation this conversation is about **guest\_id**string pointer to the Property Guest in this conversation **guest\_name**string the guest full name **guest\_email**string the guest email address **guest\_phone**string the guest telephone number **source**string the channel the conversation happens on, eg. Airbnb, email or SMS **is\_unread**boolean whether the conversation has unread messages **messages** array the messages in this conversation, oldest first **metadata** array custom field values **raw** raw data from the integration ## Returns [PropertyConversation](https://docs.unified.to/property/conversation/model.md) | Response field | Type | Required | Description | | ------------------------------------------ | ---------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ | | id | string | No | unique identifier for the conversation | | created\_at | string (date-time) | No | when the conversation was created (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | updated\_at | string (date-time) | No | when the conversation was last updated (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | listing\_id | string | No | pointer to the Property Listing this conversation is about | | reservation\_id | string | No | pointer to the Property Reservation this conversation is about | | guest\_id | string | No | pointer to the Property Guest in this conversation | | guest\_name | string | No | the guest full name | | guest\_email | string | No | the guest email address | | guest\_phone | string | No | the guest telephone number | | source | string | No | the channel the conversation happens on, eg. Airbnb, email or SMS | | is\_unread | boolean | No | whether the conversation has unread messages | | messages | PropertyMessage\[\] | No | the messages in this conversation, oldest first | | messages\[\].id | string | No | unique identifier for the message | | messages\[\].created\_at | string (date-time) | No | when the message was sent (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | messages\[\].updated\_at | string (date-time) | No | when the message was last updated (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | messages\[\].message | string | No | the message body as plain text | | messages\[\].subject | string | No | the message subject | | messages\[\].sender\_type | enum | No | whether the guest, host or system sent the message Values: GUEST, HOST, SYSTEM | | messages\[\].sender\_name | string | No | the name of the sender | | messages\[\].is\_automatic | boolean | No | whether the message was sent automatically | | messages\[\].is\_unread | boolean | No | whether the message has not been read | | messages\[\].attachments | PropertyAttachment\[\] | No | files attached to the message | | messages\[\].attachments\[\].id | string | No | unique identifier for the attachment | | messages\[\].attachments\[\].name | string | No | the attachment file name | | messages\[\].attachments\[\].download\_url | string | No | URL to download the attachment | | messages\[\].attachments\[\].content\_type | string | No | the attachment MIME type | | metadata | PropertyMetadata\[\] | No | custom field values | | metadata\[\].id | string | No | the custom field identifier | | metadata\[\].slug | string | No | the custom field key | | metadata\[\].value | object | No | the custom field value | | metadata\[\].namespace | string | No | the scope or origin of the custom field | | metadata\[\].format | enum | No | the data type of the value Values: TEXT, NUMBER, DATE, BOOLEAN, FILE, TEXTAREA, SINGLE\_SELECT, MULTIPLE\_SELECT, MEASUREMENT, PRICE, YES\_NO, CURRENCY, URL | | metadata\[\].extra\_data | object | No | additional data about the custom field | ## Errors Errors return the HTTP status code and a JSON body with `statusCode`, `error` (the short label) and `message` (a human-readable detail). ```json { "statusCode": 429, "error": "Too Many Requests", "message": "Too many requests to unified.to API; max requests per minute: N" } ``` | Status | Error | Meaning | | ------ | --------------------- | ------------------------------------------------- | | 400 | Bad Request | The request was malformed or failed validation. | | 401 | Unauthorized | The connection is likely broken; re-authorize it. | | 403 | Forbidden | The connection is missing permissions or scopes. | | 404 | Not Found | The requested resource does not exist. | | 429 | Too Many Requests | Rate limit exceeded (see the two sources below). | | 500 | Internal Server Error | An unexpected error occurred. | | 501 | Not Implemented | Not supported by this integration. | Errors from the underlying integration pass through: the integration's status comes back as ours (429, 401, 403, 404 or 5xx), usually with its message. When the integration's error body is unclear, Unified extracts what it can and returns a clearer message. ### 429 Too Many Requests A 429 has two possible sources: * The integration's own rate limit, passed through. * Unified's workspace limit: a rolling 60 seconds, set by plan, with the message `Too many requests to unified.to API; max requests per minute: N`. ## Code Samples ### Node.js SDK ```javascript import { UnifiedTo } from '@unified-api/typescript-sdk'; const sdk = new UnifiedTo({ security: { jwt: '', }, }); const connectionId = '5de520f96e439b002043d8dc'; const results = await sdk.property.createPropertyConversation({ connectionId, propertyConversation: { }, fields: '', raw: '', }); ``` ### Node.js (axios) ```javascript const options = { method: 'POST', url: 'https://api.unified.to/property/5de520f96e439b002043d8dc/conversation', headers: { authorization: 'bearer .....' }, data: undefined, params: { fields: '', raw: '', } }; const results = await axios.request(options); ``` ### Java ```java AsyncHttpClient client = new DefaultAsyncHttpClient(); client.prepare("POST", "https://api.unified.to/property/5de520f96e439b002043d8dc/conversation?fields=&raw=") .setHeader("accept", "application/json") .setHeader("authorization", ".....") .execute() .toCompletableFuture() .thenAccept(System.out::println) .join(); client.close(); ``` ### Go ```go import ( "fmt" "net/http" "io/ioutil" ) url := `https://api.unified.to/property/5de520f96e439b002043d8dc/conversation?fields=&raw= req, _ := http.NewRequest("POST", url, nil) req.Header.Add("accept", "application/json") req.Header.Add("authorization", ".....") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := ioutil.ReadAll(res.Body) ``` ### Python ```python import requests url = "https://api.unified.to/property/5de520f96e439b002043d8dc/conversation?fields=&raw=" headers = { "accept": "application/json", "authorization": "....." } response = requests.post(url, headers=headers) ``` ### PHP ```php $curl = curl_init(); curl_setopt_array($curl, [ CURLOPT_URL => "https://api.unified.to/property/5de520f96e439b002043d8dc/conversation?fields=&raw=", CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => "", CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 30, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => "POST", CURLOPT_HTTPHEADER => [ "accept: application/json", "authorization: ....." ], ]); ``` ### Ruby ```ruby require 'uri' require 'net/http' require 'openssl' url = URI("https://api.unified.to/property/5de520f96e439b002043d8dc/conversation?fields=&raw=") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Post.new(url) request["accept"] = 'application/json' request["authorization"] = '....' response = http.request(request) puts response.read_body ``` ### cURL ```bash curl --request POST \ --url 'https://api.unified.to/property/5de520f96e439b002043d8dc/conversation?fields=&raw=' \ --header 'accept: application/json' \ --header 'authorization: .....' ```