---
title: "Create an issue"
url: "https://docs.unified.to/qms/issue/Create_an_issue"
description: "Create an issue with Unified's Issue API (POST /qms/{connection_id}/issue). Filter by fields and raw. Supported by 2 Issue integrations."
date: "2026-11-13T20:19:18.258Z"
updated: "2026-11-13T20:19:18.258Z"
---
# Create an issue

Updated: November 13, 2026

 POST/qms/{connection\_id}/issue

Creates a QmsIssue. Provide the unified QmsIssue fields in the request body; they are mapped to the provider's API. Returns the created QmsIssue.

## Parameters

**fields**string array 

id

created\_at

updated\_at

number

name

description

type

original\_type

status

lifecycle\_state

severity

source

disposition

original\_disposition

affected\_items

supplier\_name

user\_id

reporter\_user\_id

action\_ids

change\_ids

opened\_at

due\_at

closed\_at

file\_ids

url

metadata

raw

Fields to return

**raw**string 

Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar

**connection\_id**string  required 

ID of the connection

## Payload

A nonconformance, complaint, audit finding or problem report

**id**string 

**created\_at**date-time 

(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)

**updated\_at**date-time 

(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)

**number**string 

Issue number, e.g. NCR-0042

**name**string 

**description**string 

**type** enum

Valid values:

 "NONCONFORMANCE" 

 "COMPLAINT" 

 "AUDIT\_FINDING" 

 "PROBLEM\_REPORT" 

 "OTHER" 

**original\_type**string 

The vendor's own issue type or template name

**status** enum

Valid values:

 "OPEN" 

 "IN\_PROGRESS" 

 "IN\_REVIEW" 

 "CLOSED" 

 "CANCELLED" 

Normalized status of a quality record

**lifecycle\_state**string 

Vendor's own state or workflow step name

**severity** enum

Valid values:

 "LOW" 

 "MEDIUM" 

 "HIGH" 

 "CRITICAL" 

**source** enum

Valid values:

 "INTERNAL" 

 "SUPPLIER" 

 "CUSTOMER" 

 "AUDIT" 

 "OTHER" 

Where a quality issue was found

**disposition** enum

Valid values:

 "USE\_AS\_IS" 

 "REWORK" 

 "REPAIR" 

 "SCRAP" 

 "RETURN\_TO\_VENDOR" 

 "OTHER" 

What to do with the nonconforming material

**original\_disposition**string 

The vendor's own disposition name

**affected\_items** array 

**supplier\_name**string 

**user\_id**string 

Owner or assignee (reference to HrisEmployee)

**reporter\_user\_id**string 

Who raised the issue (reference to HrisEmployee)

**action\_ids**string array 

Linked QmsAction IDs

**change\_ids**string array 

Linked PlmChange IDs, when the same vendor also provides PLM

**opened\_at**date-time 

(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)

**due\_at**date-time 

(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)

**closed\_at**date-time 

(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)

**file\_ids**string array 

Attachment IDs retrievable from StorageFile

**url**string 

Deep link to the vendor UI

**metadata** array 

**raw** 

Raw data from integration

## Returns

[QmsIssue](https://docs.unified.to/qms/issue/model.md)

| Response field                     | Type                | Required | Description                                                                                                                                                                                                   |
| ---------------------------------- | ------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| id                                 | string              | No       |                                                                                                                                                                                                               |
| created\_at                        | string (date-time)  | No       | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)                                                                                                                                                                      |
| updated\_at                        | string (date-time)  | No       | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)                                                                                                                                                                      |
| number                             | string              | No       | Issue number, e.g. NCR-0042                                                                                                                                                                                   |
| name                               | string              | No       |                                                                                                                                                                                                               |
| description                        | string              | No       |                                                                                                                                                                                                               |
| type                               | enum                | No       | Values: NONCONFORMANCE, COMPLAINT, AUDIT\_FINDING, PROBLEM\_REPORT, OTHER                                                                                                                                     |
| original\_type                     | string              | No       | The vendor's own issue type or template name                                                                                                                                                                  |
| status                             | enum                | No       | Normalized status of a quality record Values: OPEN, IN\_PROGRESS, IN\_REVIEW, CLOSED, CANCELLED                                                                                                               |
| lifecycle\_state                   | string              | No       | Vendor's own state or workflow step name                                                                                                                                                                      |
| severity                           | enum                | No       | Values: LOW, MEDIUM, HIGH, CRITICAL                                                                                                                                                                           |
| source                             | enum                | No       | Where a quality issue was found Values: INTERNAL, SUPPLIER, CUSTOMER, AUDIT, OTHER                                                                                                                            |
| disposition                        | enum                | No       | What to do with the nonconforming material Values: USE\_AS\_IS, REWORK, REPAIR, SCRAP, RETURN\_TO\_VENDOR, OTHER                                                                                              |
| original\_disposition              | string              | No       | The vendor's own disposition name                                                                                                                                                                             |
| affected\_items                    | QmsAffectedItem\[\] | No       |                                                                                                                                                                                                               |
| affected\_items\[\].part\_id       | string              | No       | The PlmPart (revision) ID, when the same vendor also provides PLM                                                                                                                                             |
| affected\_items\[\].document\_id   | string              | No       | The PlmDocument ID, when the same vendor also provides PLM                                                                                                                                                    |
| affected\_items\[\].part\_number   | string              | No       |                                                                                                                                                                                                               |
| affected\_items\[\].revision       | string              | No       |                                                                                                                                                                                                               |
| affected\_items\[\].lot\_number    | string              | No       |                                                                                                                                                                                                               |
| affected\_items\[\].serial\_number | string              | No       |                                                                                                                                                                                                               |
| affected\_items\[\].quantity       | number              | No       | Quantity affected                                                                                                                                                                                             |
| supplier\_name                     | string              | No       |                                                                                                                                                                                                               |
| user\_id                           | string              | No       | Owner or assignee (reference to HrisEmployee)                                                                                                                                                                 |
| reporter\_user\_id                 | string              | No       | Who raised the issue (reference to HrisEmployee)                                                                                                                                                              |
| action\_ids                        | string\[\]          | No       | Linked QmsAction IDs                                                                                                                                                                                          |
| change\_ids                        | string\[\]          | No       | Linked PlmChange IDs, when the same vendor also provides PLM                                                                                                                                                  |
| opened\_at                         | string (date-time)  | No       | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)                                                                                                                                                                      |
| due\_at                            | string (date-time)  | No       | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)                                                                                                                                                                      |
| closed\_at                         | string (date-time)  | No       | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)                                                                                                                                                                      |
| file\_ids                          | string\[\]          | No       | Attachment IDs retrievable from StorageFile                                                                                                                                                                   |
| url                                | string              | No       | Deep link to the vendor UI                                                                                                                                                                                    |
| metadata                           | QmsMetadata\[\]     | No       |                                                                                                                                                                                                               |
| metadata\[\].id                    | string              | No       | The ID of the custom field definition (from the metadata/metadata endpoint).                                                                                                                                  |
| metadata\[\].slug                  | string              | No       | The integration's API name (key) of an existing custom field.                                                                                                                                                 |
| metadata\[\].value                 | object              | No       | The field's value, typed by format.                                                                                                                                                                           |
| metadata\[\].namespace             | string              | No       |                                                                                                                                                                                                               |
| metadata\[\].format                | enum                | No       | The data type of the custom field, which determines how value is formatted. Values: TEXT, NUMBER, DATE, BOOLEAN, FILE, TEXTAREA, SINGLE\_SELECT, MULTIPLE\_SELECT, MEASUREMENT, PRICE, YES\_NO, CURRENCY, URL |
| metadata\[\].extra\_data           | object              | No       |                                                                                                                                                                                                               |

## Errors

 Errors return the HTTP status code and a JSON body with `statusCode`, `error` (the short label) and `message` (a human-readable detail). 

```json
{
  "statusCode": 429,
  "error": "Too Many Requests",
  "message": "Too many requests to unified.to API; max requests per minute: N"
}
```

| Status | Error                 | Meaning                                           |
| ------ | --------------------- | ------------------------------------------------- |
| 400    | Bad Request           | The request was malformed or failed validation.   |
| 401    | Unauthorized          | The connection is likely broken; re-authorize it. |
| 403    | Forbidden             | The connection is missing permissions or scopes.  |
| 404    | Not Found             | The requested resource does not exist.            |
| 429    | Too Many Requests     | Rate limit exceeded (see the two sources below).  |
| 500    | Internal Server Error | An unexpected error occurred.                     |
| 501    | Not Implemented       | Not supported by this integration.                |

 Errors from the underlying integration pass through: the integration's status comes back as ours (429, 401, 403, 404 or 5xx), usually with its message. When the integration's error body is unclear, Unified extracts what it can and returns a clearer message. 

### 429 Too Many Requests

A 429 has two possible sources:

* The integration's own rate limit, passed through.
* Unified's workspace limit: a rolling 60 seconds, set by plan, with the message `Too many requests to unified.to API; max requests per minute: N`.

## Code Samples

### Node.js SDK

```javascript
import { UnifiedTo } from '@unified-api/typescript-sdk';

const sdk = new UnifiedTo({
    security: {
        jwt: '<YOUR_API_KEY_HERE>',
    },
});

const connectionId = '5de520f96e439b002043d8dc';

const results = await sdk.qms.createQmsIssue({ connectionId, qmsIssue: { }, 
    fields: '',
    raw: '',
 });
```

### Node.js (axios)

```javascript
const options = {
  method: 'POST',
  url: 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue',
  headers: {
    authorization: 'bearer .....'
  },
  data: undefined,
  params: {
    fields: '',
    raw: '',
  }
};

const results = await axios.request(options);
```

### Java

```java
AsyncHttpClient client = new DefaultAsyncHttpClient();

client.prepare("POST", "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue?fields=&raw=")
  .setHeader("accept", "application/json")
  .setHeader("authorization", ".....")
  .execute()
  .toCompletableFuture()
  .thenAccept(System.out::println)
  .join();

client.close();
```

### Go

```go
import (
	"fmt"
	"net/http"
	"io/ioutil"
)

url := `https://api.unified.to/qms/5de520f96e439b002043d8dc/issue?fields=&raw=

req, _ := http.NewRequest("POST", url, nil)

req.Header.Add("accept", "application/json")
req.Header.Add("authorization", ".....")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)
```

### Python

```python
import requests

url = "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue?fields=&raw="

headers = {
    "accept": "application/json",
    "authorization": "....."
}

response = requests.post(url, headers=headers)
```

### PHP

```php
$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue?fields=&raw=",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_HTTPHEADER => [
    "accept: application/json",
    "authorization: ....."
  ],
]);
```

### Ruby

```ruby
require 'uri'
require 'net/http'
require 'openssl'

url = URI("https://api.unified.to/qms/5de520f96e439b002043d8dc/issue?fields=&raw=")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["accept"] = 'application/json'
request["authorization"] = '....'

response = http.request(request)
puts response.read_body
```

### cURL

```bash
curl --request POST \
  --url 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue?fields=&raw=' \
  --header 'accept: application/json' \
  --header 'authorization: .....'
```
