--- title: "Retrieve an issue" url: "https://docs.unified.to/qms/issue/Retrieve_an_issue" description: "Retrieve an issue with Unified's Issue API (GET /qms/{connection_id}/issue/{id}). Filter by fields and raw. Supported by 4 Issue integrations." date: "2026-11-13T20:19:18.258Z" updated: "2026-11-13T20:19:18.258Z" --- # Retrieve an issue Updated: November 13, 2026 GET/qms/{connection\_id}/issue/{id} Retrieves a single QmsIssue by its `id`. Obtain `id` values from the corresponding list endpoint. Use `fields` to return only the fields you need. ## Parameters **fields**string array id created\_at updated\_at number name description type original\_type status lifecycle\_state severity source disposition original\_disposition affected\_items supplier\_name user\_id reporter\_user\_id action\_ids change\_ids opened\_at due\_at closed\_at file\_ids url metadata raw Fields to return **raw**string Raw parameters to include in the 3rd-party request. Encoded as a URL component. eg. raw parameters: foo=bar&zoo=bar -> raw=foo%3Dbar%26zoo%3Dbar **connection\_id**string required ID of the connection **id**string required ID of the Issue ## Returns [QmsIssue](https://docs.unified.to/qms/issue/model.md) | Response field | Type | Required | Description | | ---------------------------------- | ------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | id | string | No | | | created\_at | string (date-time) | No | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | updated\_at | string (date-time) | No | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | number | string | No | Issue number, e.g. NCR-0042 | | name | string | No | | | description | string | No | | | type | enum | No | Values: NONCONFORMANCE, COMPLAINT, AUDIT\_FINDING, PROBLEM\_REPORT, OTHER | | original\_type | string | No | The vendor's own issue type or template name | | status | enum | No | Normalized status of a quality record Values: OPEN, IN\_PROGRESS, IN\_REVIEW, CLOSED, CANCELLED | | lifecycle\_state | string | No | Vendor's own state or workflow step name | | severity | enum | No | Values: LOW, MEDIUM, HIGH, CRITICAL | | source | enum | No | Where a quality issue was found Values: INTERNAL, SUPPLIER, CUSTOMER, AUDIT, OTHER | | disposition | enum | No | What to do with the nonconforming material Values: USE\_AS\_IS, REWORK, REPAIR, SCRAP, RETURN\_TO\_VENDOR, OTHER | | original\_disposition | string | No | The vendor's own disposition name | | affected\_items | QmsAffectedItem\[\] | No | | | affected\_items\[\].part\_id | string | No | The PlmPart (revision) ID, when the same vendor also provides PLM | | affected\_items\[\].document\_id | string | No | The PlmDocument ID, when the same vendor also provides PLM | | affected\_items\[\].part\_number | string | No | | | affected\_items\[\].revision | string | No | | | affected\_items\[\].lot\_number | string | No | | | affected\_items\[\].serial\_number | string | No | | | affected\_items\[\].quantity | number | No | Quantity affected | | supplier\_name | string | No | | | user\_id | string | No | Owner or assignee (reference to HrisEmployee) | | reporter\_user\_id | string | No | Who raised the issue (reference to HrisEmployee) | | action\_ids | string\[\] | No | Linked QmsAction IDs | | change\_ids | string\[\] | No | Linked PlmChange IDs, when the same vendor also provides PLM | | opened\_at | string (date-time) | No | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | due\_at | string (date-time) | No | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | closed\_at | string (date-time) | No | (ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format) | | file\_ids | string\[\] | No | Attachment IDs retrievable from StorageFile | | url | string | No | Deep link to the vendor UI | | metadata | QmsMetadata\[\] | No | | | metadata\[\].id | string | No | The ID of the custom field definition (from the metadata/metadata endpoint). | | metadata\[\].slug | string | No | The integration's API name (key) of an existing custom field. | | metadata\[\].value | object | No | The field's value, typed by format. | | metadata\[\].namespace | string | No | | | metadata\[\].format | enum | No | The data type of the custom field, which determines how value is formatted. Values: TEXT, NUMBER, DATE, BOOLEAN, FILE, TEXTAREA, SINGLE\_SELECT, MULTIPLE\_SELECT, MEASUREMENT, PRICE, YES\_NO, CURRENCY, URL | | metadata\[\].extra\_data | object | No | | ## Errors Errors return the HTTP status code and a JSON body with `statusCode`, `error` (the short label) and `message` (a human-readable detail). ```json { "statusCode": 429, "error": "Too Many Requests", "message": "Too many requests to unified.to API; max requests per minute: N" } ``` | Status | Error | Meaning | | ------ | --------------------- | ------------------------------------------------- | | 400 | Bad Request | The request was malformed or failed validation. | | 401 | Unauthorized | The connection is likely broken; re-authorize it. | | 403 | Forbidden | The connection is missing permissions or scopes. | | 404 | Not Found | The requested resource does not exist. | | 429 | Too Many Requests | Rate limit exceeded (see the two sources below). | | 500 | Internal Server Error | An unexpected error occurred. | | 501 | Not Implemented | Not supported by this integration. | Errors from the underlying integration pass through: the integration's status comes back as ours (429, 401, 403, 404 or 5xx), usually with its message. When the integration's error body is unclear, Unified extracts what it can and returns a clearer message. ### 429 Too Many Requests A 429 has two possible sources: * The integration's own rate limit, passed through. * Unified's workspace limit: a rolling 60 seconds, set by plan, with the message `Too many requests to unified.to API; max requests per minute: N`. ## Code Samples ### Node.js SDK ```javascript import { UnifiedTo } from '@unified-api/typescript-sdk'; const sdk = new UnifiedTo({ security: { jwt: '', }, }); const connectionId = '5de520f96e439b002043d8dc'; const id = '1234'; const results = await sdk.qms.getQmsIssue({ connectionId, id, fields: '', raw: '', }); ``` ### Node.js (axios) ```javascript const options = { method: 'GET', url: 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8', headers: { authorization: 'bearer .....' }, params: { fields: '', raw: '', } }; const results = await axios.request(options); ``` ### Java ```java AsyncHttpClient client = new DefaultAsyncHttpClient(); client.prepare("GET", "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=") .setHeader("accept", "application/json") .setHeader("authorization", ".....") .execute() .toCompletableFuture() .thenAccept(System.out::println) .join(); client.close(); ``` ### Go ```go import ( "fmt" "net/http" "io/ioutil" ) url := `https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw= req, _ := http.NewRequest("GET", url, nil) req.Header.Add("accept", "application/json") req.Header.Add("authorization", ".....") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := ioutil.ReadAll(res.Body) ``` ### Python ```python import requests url = "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=" headers = { "accept": "application/json", "authorization": "....." } response = requests.get(url, headers=headers) ``` ### PHP ```php $curl = curl_init(); curl_setopt_array($curl, [ CURLOPT_URL => "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=", CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => "", CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 30, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => "GET", CURLOPT_HTTPHEADER => [ "accept: application/json", "authorization: ....." ], ]); ``` ### Ruby ```ruby require 'uri' require 'net/http' require 'openssl' url = URI("https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Get.new(url) request["accept"] = 'application/json' request["authorization"] = '....' response = http.request(request) puts response.read_body ``` ### cURL ```bash curl --request GET \ --url 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=' \ --header 'accept: application/json' \ --header 'authorization: .....' ```