Unified

3CX (CRM / call journaling) integration

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Overview

Company website:

https://www.3cx.com

Integration launch date:

August 19, 2026

API Categories:

Call Center CRM Passthrough

API Authorization:

Account ID

UC CALL

End-API object:

reportcall

Unified API Methods:

Webhooks:

Native

List options:

Readable fields:

contact_id contacts created_at end_at id start_at telephone type user_name user_phone

Writable fields:

UC RECORDING

End-API object:

reportcall

Unified API Methods:

Webhooks:

Native

List options:

Readable fields:

call_id contacts created_at end_at id media start_at type user_name user_phone web_url

Writable fields:

UC CONTACT

End-API object:

createcontactrecordfromclient

Unified API Methods:

Webhooks:

Native

List options:

Readable fields:

company emails first_name id last_name name telephones

Writable fields:

CRM CONTACT

End-API object:

createcontactrecordfromclient

Unified API Methods:

Webhooks:

Native

List options:

Readable fields:

company emails first_name id last_name name telephones

Writable fields:

CRM EVENT

End-API object:

reportcall reportchat

Unified API Methods:

Webhooks:

Native

List options:

Readable fields:

call contact_ids created_at id note type

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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