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BroadWorks XSI integration

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Overview

Company website:

https://www.cisco.com/c/en/us/products/unified-communications/broadworks/index.html

Integration launch date:

October 14, 2026

API Categories:

Call Center Passthrough

API Authorization:

XSP host / User ID / Password

UC CALL

End-API object:

enhancedcalllogs

Unified API Methods:

List options:

end_lt limit offset start_gte

Readable fields:

contacts created_at end_at id start_at telephone type updated_at

Writable fields:

UC CONTACT

End-API object:

enterprise

Unified API Methods:

List options:

limit offset query

Readable fields:

company emails first_name id last_name name telephones

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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