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CallTools integration

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Overview

Company website:

https://calltools.com

Integration launch date:

October 14, 2026

API Categories:

Call Center HR & Directory Passthrough

API Authorization:

API Token / Silo domain

UC CALL

End-API object:

call

Unified API Methods:

Webhooks:

Native

List options:

contact_id limit offset sort_by_updated_at user_id

Readable fields:

contact_id contacts created_at end_at id start_at type updated_at user_id

Writable fields:

UC CONTACT

End-API object:

contact

Unified API Methods:

List Get Create Update Remove

Webhooks:

Native

List options:

Readable fields:

emails first_name id last_name name telephones

Writable fields:

name emails first_name last_name telephones

required fields

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

Readable fields:

emails employee_roles first_name id last_name name

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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