Unified

LiveVox integration

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Overview

Company website:

https://www.livevox.com

Integration launch date:

October 13, 2026

API Categories:

Call Center HR & Directory Authentication Passthrough

API Authorization:

API Access Token / Client Code / Username / Password / Agent login (optional)

UC CALL

End-API object:

calldetails

Unified API Methods:

Webhooks:

Virtual

List options:

contact_id end_lt limit offset start_gte updated_gte user_id

Readable fields:

contact_id contacts conversation_identifier created_at end_at id start_at telephone type updated_at user_id

Writable fields:

UC CONTACT

End-API object:

listcontactdetails

Unified API Methods:

List options:

limit offset query

Readable fields:

created_at emails first_name id last_name name telephones updated_at

Writable fields:

HRIS EMPLOYEE

End-API object:

agent

Unified API Methods:

List options:

Readable fields:

employment_status first_name id last_name name telephones

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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