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Talkdesk integration

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Overview

Company website:

https://www.talkdesk.com

Integration launch date:

September 29, 2026

API Categories:

Call Center HR & Directory Passthrough

API Authorization:

OAuth2 flow

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

Readable fields:

created_at emails employment_status first_name gender id last_name name telephones

Writable fields:

UC CONTACT

End-API object:

contact

Unified API Methods:

List Get Remove

List options:

limit offset query

Readable fields:

company emails first_name id last_name name telephones

Writable fields:

UC RECORDING

End-API object:

recording

Unified API Methods:

List options:

call_id limit offset

required filter

Readable fields:

call_id created_at end_at id media start_at user_id

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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