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TCN integration

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Overview

Company website:

https://www.tcn.com

Integration launch date:

October 14, 2026

API Categories:

Call Center HR & Directory Passthrough

API Authorization:

OAuth2 flow

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

Readable fields:

emails employment_status first_name id last_name name

Writable fields:

UC CALL

End-API object:

extended_call_history

Unified API Methods:

List options:

limit offset query

Readable fields:

contacts conversation_identifier created_at id start_at telephone type updated_at user_name

Writable fields:

UC RECORDING

End-API object:

recording

Unified API Methods:

List options:

Readable fields:

call_id conversation_identifier created_at id media start_at type

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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