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Thrio integration

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Overview

Company website:

https://www.thrio.com

Integration launch date:

October 13, 2026

API Categories:

Call Center HR & Directory Passthrough

API Authorization:

Username / Password

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

Readable fields:

created_at emails first_name id last_name name updated_at

Writable fields:

UC CONTACT

End-API object:

contact

Unified API Methods:

List options:

Readable fields:

created_at emails first_name id last_name name updated_at

Writable fields:

UC CALL

End-API object:

workitem

Unified API Methods:

List options:

Readable fields:

contact_id contacts created_at end_at id start_at telephone type updated_at user_id user_phone

Writable fields:

UC RECORDING

End-API object:

recording

Unified API Methods:

List options:

Readable fields:

call_id created_at end_at id media start_at user_id

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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