Integrations - 8x8xcaas - Unified.to

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Integration: 8x8 Work & Contact Center
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Overview

Company website:

https://8x8.com

Integration launch date:

December 14, 2025

API Categories:

Call Center HR & Directory Passthrough

API Authorization:

API Key / API Secret

UC RECORDING

End-API object:

storage objects

Unified API Methods:

Webhooks:

Virtual

List options:

end_lt limit offset order sort_by_created_at sort_by_updated_at start_gte updated_gte

Readable fields:

call_id contact_name contact_phone contacts created_at end_at id media start_at type updated_at user_id user_name user_phone

Writable fields:

UC CONTACT

End-API object:

contacts

Unified API Methods:

Webhooks:

Virtual

List options:

limit offset order query sort_by_created_at sort_by_name updated_gte

Readable fields:

company created_at emails first_name id last_name name telephones title updated_at

Writable fields:

HRIS EMPLOYEE

End-API object:

contacts

Unified API Methods:

List options:

Readable fields:

address company_id created_at emails employee_roles first_name id last_name name telephones title updated_at

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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