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Integration: 8x8 Contact Center
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Overview

Company website:

https://8x8.com

Integration launch date:

December 14, 2025

API Categories:

Call Center HR Passthrough

API Authorization:

API Key / API Secret

UC RECORDING

End-API object:

storage objects

Unified API Methods:

List options:

Readable fields:

call_id contact_name contact_phone created_at end_at id media start_at updated_at user_id

Writable fields:

UC CONTACT

End-API object:

contacts

Unified API Methods:

Webhooks:

Virtual

List options:

limit offset sort_by_created_at sort_by_name updated_gte

Readable fields:

company created_at emails first_name id last_name name telephones title updated_at

Writable fields:

HRIS EMPLOYEE

End-API object:

employees

Unified API Methods:

List options:

Readable fields:

emails employment_status first_name hired_at id last_name name telephones

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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