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Microsoft Teams (meeting bot) integration

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Overview

Company website:

https://www.microsoft.com/en-us/microsoft-teams/group-chat-software

Integration launch date:

November 7, 2026

API Categories:

Calendar & Meetings Call Center Authentication Passthrough

API Authorization:

OAuth2 flow

CALENDAR BOT

Unified API Methods:

Create Get Update Remove List

List options:

event_id limit offset status

Readable fields:

created_at ended_at event_id id meeting_metadata meeting_url name participants recording_id started_at status status_changes updated_at

Writable fields:

event_id meeting_url name

CALENDAR BOTEVENT

End-API object:

call_record recording transcript

Unified API Methods:

Webhooks:

Native

List options:

Readable fields:

bot_id created_at id participant status_change transcript type

Writable fields:

CALENDAR CALENDAR

End-API object:

calendar

Unified API Methods:

List options:

limit offset query

Readable fields:

id is_primary name

Writable fields:

CALENDAR EVENT

End-API object:

event

Unified API Methods:

List Get Create Update Remove

Webhooks:

Virtual Native

List options:

calendar_id end_lt expand limit offset room_id start_gte updated_gte

Slow fields:

Writable fields:

end_at start_at attendees conference has_conference is_all_day is_free is_private location notes recurrence rooms status subject timezone

required fields

CALENDAR BUSY

End-API object:

scheduleitems

Unified API Methods:

List options:

calendar_id end_lt room_id start_gte user_id

Readable fields:

description end_at start_at timezone

Writable fields:

CALENDAR WEBINAR

End-API object:

virtual event webinar webinar

Unified API Methods:

Create Update List Get Remove

Webhooks:

Virtual Native

List options:

end_lt limit offset start_gte updated_gte

Readable fields:

conference end_at id join_url notes organizer panelists registrants start_at status subject timezone

Slow fields:

panelists registrants

Writable fields:

end_at start_at notes panelists status subject timezone

required fields

CALENDAR RECORDING

End-API object:

recording transcript

Unified API Methods:

Webhooks:

Virtual

List options:

event_id end_lt limit offset order start_gte updated_gte

required filter

Readable fields:

created_at end_at event_id id media start_at

Writable fields:

UC CALL

End-API object:

call record

Unified API Methods:

Webhooks:

Virtual Native

List options:

end_lt limit offset start_gte updated_gte user_id

Readable fields:

contact_id contacts created_at end_at id start_at telephone type updated_at user_id user_name

Writable fields:

UC RECORDING

End-API object:

recording transcript

Unified API Methods:

Webhooks:

Virtual

List options:

call_id end_lt limit offset order sort_by_created_at start_gte updated_gte user_id

Readable fields:

call_id contacts created_at end_at id media start_at type user_id user_name user_phone web_url

Slow fields:

media user_name type contacts user_phone

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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