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Nextiva integration

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Overview

Company website:

https://www.nextiva.com

Integration launch date:

November 5, 2026

API Categories:

Call Center Messaging Passthrough

API Authorization:

Username / Password

UC CALL

End-API object:

workitem

Unified API Methods:

List options:

contact_id limit offset user_id

Readable fields:

answer_at contact_id contacts created_at duration_seconds end_at id start_at status telephone type updated_at user_id user_phone

Writable fields:

MESSAGING CHANNEL

End-API object:

workitem

Unified API Methods:

List options:

Readable fields:

created_at id is_active members name updated_at

Writable fields:

MESSAGING MESSAGE

End-API object:

smsmessage

Unified API Methods:

List options:

channel_id limit offset

required filter

Readable fields:

author_member channels created_at destination_members id message

Writable fields:

destination_members message author_member channels

required fields

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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