Symphony Messaging integration

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Overview

Company website:
https://symphony.com
Integration launch date:
October 15, 2026
API Categories:
MessagingPassthrough
API Authorization:
Agent host / Session token / Key Manager token

MESSAGING MESSAGE

End-API object:
message
Unified API Methods:
ListGetCreateUpdate
List options:
channel_idend_ltlimitoffsetstart_gte
required filter
Readable fields:
attachmentsauthor_memberchannelscreated_atidmessagemessage_htmlparent_id
Writable fields:
channelsmessagemessage_html
required fields

PASSTHROUGH

Unified API Methods:
POSTGETPUTDELETE
List options:
-none-
Readable fields:
-none-
Writable fields:
-none-
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