Retrieve an issue

Updated: November 13, 2026

GET/qms/{connection_id}/issue/{id}

Retrieves a single QmsIssue by its id. Obtain id values from the corresponding list endpoint. Use fields to return only the fields you need.

Parameters

Returns

QmsIssue

Response field	Type	Required	Description
`id`	string	No
`created_at`	string (date-time)	No	(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
`updated_at`	string (date-time)	No	(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
`number`	string	No	Issue number, e.g. NCR-0042
`name`	string	No
`description`	string	No
`type`	enum	No	Values: `NONCONFORMANCE`, `COMPLAINT`, `AUDIT_FINDING`, `PROBLEM_REPORT`, `OTHER`
`original_type`	string	No	The vendor's own issue type or template name
`status`	enum	No	Normalized status of a quality record Values: `OPEN`, `IN_PROGRESS`, `IN_REVIEW`, `CLOSED`, `CANCELLED`
`lifecycle_state`	string	No	Vendor's own state or workflow step name
`severity`	enum	No	Values: `LOW`, `MEDIUM`, `HIGH`, `CRITICAL`
`source`	enum	No	Where a quality issue was found Values: `INTERNAL`, `SUPPLIER`, `CUSTOMER`, `AUDIT`, `OTHER`
`disposition`	enum	No	What to do with the nonconforming material Values: `USE_AS_IS`, `REWORK`, `REPAIR`, `SCRAP`, `RETURN_TO_VENDOR`, `OTHER`
`original_disposition`	string	No	The vendor's own disposition name
`affected_items`	QmsAffectedItem[]	No
`affected_items[].part_id`	string	No	The PlmPart (revision) ID, when the same vendor also provides PLM
`affected_items[].document_id`	string	No	The PlmDocument ID, when the same vendor also provides PLM
`affected_items[].part_number`	string	No
`affected_items[].revision`	string	No
`affected_items[].lot_number`	string	No
`affected_items[].serial_number`	string	No
`affected_items[].quantity`	number	No	Quantity affected
`supplier_name`	string	No
`user_id`	string	No	Owner or assignee (reference to HrisEmployee)
`reporter_user_id`	string	No	Who raised the issue (reference to HrisEmployee)
`action_ids`	string[]	No	Linked QmsAction IDs
`change_ids`	string[]	No	Linked PlmChange IDs, when the same vendor also provides PLM
`opened_at`	string (date-time)	No	(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
`due_at`	string (date-time)	No	(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
`closed_at`	string (date-time)	No	(ISO-8601 / YYYY-MM-DDTHH:MM:SSZ format)
`file_ids`	string[]	No	Attachment IDs retrievable from StorageFile
`url`	string	No	Deep link to the vendor UI
`metadata`	QmsMetadata[]	No
`metadata[].id`	string	No	The ID of the custom field definition (from the metadata/metadata endpoint).
`metadata[].slug`	string	No	The integration's API name (key) of an existing custom field.
`metadata[].value`	object	No	The field's value, typed by `format`.
`metadata[].namespace`	string	No
`metadata[].format`	enum	No	The data type of the custom field, which determines how `value` is formatted. Values: `TEXT`, `NUMBER`, `DATE`, `BOOLEAN`, `FILE`, `TEXTAREA`, `SINGLE_SELECT`, `MULTIPLE_SELECT`, `MEASUREMENT`, `PRICE`, `YES_NO`, `CURRENCY`, `URL`
`metadata[].extra_data`	object	No

Errors

Errors return the HTTP status code and a JSON body with statusCode, error (the short label) and message (a human-readable detail).

{
  "statusCode": 429,
  "error": "Too Many Requests",
  "message": "Too many requests to unified.to API; max requests per minute: N"
}

Status	Error	Meaning
`400`	Bad Request	The request was malformed or failed validation.
`401`	Unauthorized	The connection is likely broken; re-authorize it.
`403`	Forbidden	The connection is missing permissions or scopes.
`404`	Not Found	The requested resource does not exist.
`429`	Too Many Requests	Rate limit exceeded (see the two sources below).
`500`	Internal Server Error	An unexpected error occurred.
`501`	Not Implemented	Not supported by this integration.

Errors from the underlying integration pass through: the integration's status comes back as ours (429, 401, 403, 404 or 5xx), usually with its message. When the integration's error body is unclear, Unified extracts what it can and returns a clearer message.

429 Too Many Requests

A 429 has two possible sources:

The integration's own rate limit, passed through.
Unified's workspace limit: a rolling 60 seconds, set by plan, with the message Too many requests to unified.to API; max requests per minute: N.

const options = {
  method: 'GET',
  url: 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8',
  headers: {
    authorization: 'bearer .....'
  },
  params: {
    fields: '',
    raw: '',
  }
};

const results = await axios.request(options);

Code Samples

Node.js SDK

import { UnifiedTo } from '@unified-api/typescript-sdk';

const sdk = new UnifiedTo({
    security: {
        jwt: '<YOUR_API_KEY_HERE>',
    },
});

const connectionId = '5de520f96e439b002043d8dc';

const id = '1234';

const results = await sdk.qms.getQmsIssue({ connectionId, id, 
    fields: '',
    raw: '',
 });

Node.js (axios)

const options = {
  method: 'GET',
  url: 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8',
  headers: {
    authorization: 'bearer .....'
  },
  params: {
    fields: '',
    raw: '',
  }
};

const results = await axios.request(options);

Java

AsyncHttpClient client = new DefaultAsyncHttpClient();

client.prepare("GET", "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=")
  .setHeader("accept", "application/json")
  .setHeader("authorization", ".....")
  .execute()
  .toCompletableFuture()
  .thenAccept(System.out::println)
  .join();

client.close();

Go

import (
	"fmt"
	"net/http"
	"io/ioutil"
)

url := `https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=

req, _ := http.NewRequest("GET", url, nil)

req.Header.Add("accept", "application/json")
req.Header.Add("authorization", ".....")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := ioutil.ReadAll(res.Body)

Python

import requests

url = "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw="

headers = {
    "accept": "application/json",
    "authorization": "....."
}

response = requests.get(url, headers=headers)

PHP

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "accept: application/json",
    "authorization: ....."
  ],
]);

Ruby

require 'uri'
require 'net/http'
require 'openssl'

url = URI("https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["accept"] = 'application/json'
request["authorization"] = '....'

response = http.request(request)
puts response.read_body

cURL

curl --request GET \
  --url 'https://api.unified.to/qms/5de520f96e439b002043d8dc/issue/5de520f96e439b002043d8d8?fields=&raw=' \
  --header 'accept: application/json' \
  --header 'authorization: .....'

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