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Exotel integration

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Overview

Company website:

https://exotel.com

Integration launch date:

November 2, 2026

API Categories:

Call Center Messaging HR & Directory Passthrough

API Authorization:

API Key / API Token / Account SID

Data-regions:

Singapore Mumbai (India)

UC CALL

End-API object:

call

Unified API Methods:

List options:

end_lt limit offset start_gte

Readable fields:

contacts cost_amount created_at duration_seconds end_at id parent_id start_at status telephone type updated_at user_phone

Writable fields:

UC CONTACT

End-API object:

contact

Unified API Methods:

List Get Create Update Remove

List options:

limit offset query

Readable fields:

company emails first_name id last_name metadata name telephones

Writable fields:

company emails first_name last_name name telephones

MESSAGING MESSAGE

End-API object:

smsmessage

Unified API Methods:

List options:

Readable fields:

author_member channels created_at destination_members id message updated_at

Writable fields:

channels destination_members message

required fields

MESSAGING CHANNEL

End-API object:

incomingphonenumber

Unified API Methods:

List options:

Readable fields:

description id name

Writable fields:

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List Get Create Update Remove

List options:

limit offset query

Readable fields:

created_at emails employee_roles first_name id last_name name telephones updated_at

Writable fields:

emails employee_roles first_name last_name name telephones

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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