Five9 integration

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Updated:

Overview

Company website:
https://www.five9.com
Integration launch date:
November 12, 2026
API Categories:
Call CenterHR & DirectoryPassthrough
API Authorization:
Administrator Username / Administrator Password
Data-regions:
United States Europe Canada

HRIS EMPLOYEE

End-API object:
userinfo
Unified API Methods:
ListGetRemove
List options:
query
Readable fields:
emailsemployee_numberemployee_rolesemployment_statusfirst_namegroupshired_atidlanguage_localelast_namenametelephones
Writable fields:
-none-

HRIS GROUP

End-API object:
agentgroup
Unified API Methods:
ListGetCreateRemove
List options:
-none-
Readable fields:
descriptionidnametypeuser_ids
Writable fields:
namedescriptionuser_ids
required fields

PASSTHROUGH

Unified API Methods:
POSTGETPUTDELETE
List options:
-none-
Readable fields:
-none-
Writable fields:
-none-
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