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Chatwoot integration

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Overview

Company website:

https://www.chatwoot.com

Integration launch date:

October 22, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

Access Token / Account ID / Chatwoot Hostname

TICKETING TICKET

End-API object:

conversation

Unified API Methods:

List Get Update

List options:

limit offset query

Readable fields:

created_at customer_id id priority source status tags updated_at user_id

Writable fields:

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Update Remove

List options:

limit offset query

Readable fields:

created_at emails id name telephones

Writable fields:

emails name telephones

TICKETING NOTE

End-API object:

message

Unified API Methods:

List options:

required filter

Readable fields:

created_at customer_id description id ticket_id user_id

Writable fields:

description ticket_id

required fields

HRIS EMPLOYEE

End-API object:

agent

Unified API Methods:

List Create Update Remove

List options:

Readable fields:

emails employee_roles first_name id image_url last_name name

Writable fields:

emails employee_roles name

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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