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Enchant integration

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Overview

Company website:

https://www.enchant.com

Integration launch date:

November 1, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

Access Token / Enchant Site

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List Get Create Update

Webhooks:

Virtual

List options:

limit offset sort_by_created_at sort_by_updated_at updated_gte user_id

Readable fields:

created_at customer_id description id source source_ref status subject updated_at user_id

Writable fields:

customer_id subject status user_id

required fields

TICKETING CUSTOMER

End-API object:

customer

Unified API Methods:

List Get Create Update

List options:

limit offset query

Readable fields:

emails id name telephones

Writable fields:

emails name telephones

TICKETING NOTE

End-API object:

message

Unified API Methods:

List options:

required filter

Readable fields:

created_at description id ticket_id user_id

Writable fields:

description ticket_id user_id

required fields

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

Readable fields:

emails first_name id last_name name

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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