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Unified

Integration: GoTO
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Overview

Company website:

https://www.goto.com/

Integration launch date:

October 14, 2025

API Categories:

Call Center HR Authentication Passthrough

API Authorization:

OAuth2 flow

HRIS DEVICE

End-API object:

devices

Unified API Methods:

List Get Create Update Remove

List options:

limit offset

Readable fields:

id name location_id created_at updated_at asset_tag version manufacturer model os os_version user_ids admin_user_ids has_antivirus has_password_manager has_firewall has_hd_encrypted has_screenlock is_missing

HRIS EMPLOYEE

End-API object:

users

Unified API Methods:

List Get Create Update Remove

List options:

limit offset

HRIS LOCATION

End-API object:

location

Unified API Methods:

List Get Create Update Remove

List options:

limit offset

Readable fields:

id name address parent_id created_at updated_at description external_identifier telephones timezone currency language_locale is_active is_hq

Writable fields:

UC CALL

End-API object:

calls

Unified API Methods:

List Get Create Update Remove

List options:

limit offset

Readable fields:

id user_id contact_id created_at updated_at telephone start_at end_at

UC CONTACT

End-API object:

contacts

Unified API Methods:

List Get Create Update Remove

List options:

limit offset

Readable fields:

id name title company emails telephones created_at updated_at first_name last_name

UC RECORDING

End-API object:

recordings

Unified API Methods:

List Get Create Update Remove

Webhooks:

Virtual

List options:

updated_gte limit offset

Readable fields:

id user_id contact_id call_id created_at updated_at start_at end_at expires_at web_url contact_name contact_phone media

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

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