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Groove integration

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Overview

Company website:

https://www.groovehq.com

Integration launch date:

October 17, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

Access Token

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List options:

customer_id limit offset user_id

Readable fields:

created_at customer_id id status subject tags updated_at user_id

Writable fields:

TICKETING CUSTOMER

End-API object:

customer

Unified API Methods:

List options:

Readable fields:

emails id name telephones

Writable fields:

TICKETING NOTE

End-API object:

message

Unified API Methods:

List Get Create

List options:

ticket_id limit offset

required filter

Readable fields:

created_at customer_id description id ticket_id updated_at user_id

Writable fields:

description ticket_id

required fields

HRIS EMPLOYEE

End-API object:

agent

Unified API Methods:

List options:

Readable fields:

emails first_name id last_name name

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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