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HelpSpot integration

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Overview

Company website:

https://www.helpspot.com

Integration launch date:

October 8, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

API Token / HelpSpot subdomain

TICKETING TICKET

End-API object:

request

Unified API Methods:

List Get Create Update

Webhooks:

Virtual

List options:

customer_id limit offset query updated_gte user_id

Readable fields:

category_id created_at customer_id description id source status subject tags updated_at url user_id

Writable fields:

category_id description customer_id status subject user_id

required fields

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Create

List options:

Readable fields:

Writable fields:

required fields

TICKETING CATEGORY

End-API object:

category

Unified API Methods:

List options:

Readable fields:

id is_active name parent_id

Writable fields:

TICKETING NOTE

End-API object:

request_history

Unified API Methods:

List options:

required filter

Readable fields:

created_at customer_id description id ticket_id user_id

Writable fields:

description ticket_id user_id

required fields

HRIS EMPLOYEE

End-API object:

person

Unified API Methods:

List options:

Readable fields:

emails employment_status first_name id last_name name telephones

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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