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Helpwise integration

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Overview

Company website:

https://helpwise.io

Integration launch date:

October 7, 2026

API Categories:

Ticketing Passthrough

API Authorization:

API Key / API Secret

TICKETING TICKET

End-API object:

conversation thread

Unified API Methods:

List options:

category_id limit offset

Readable fields:

category_id created_at customer_id description id source source_ref status subject tags updated_at user_id

Writable fields:

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Create Update

List options:

limit offset query

Readable fields:

emails id name telephones

Writable fields:

emails name telephones

TICKETING CATEGORY

End-API object:

tag

Unified API Methods:

List options:

Readable fields:

created_at id name parent_id

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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