Unified

IRIS CRM integration

Back to integrations

Overview

Company website:

https://www.iriscrm.com

Integration launch date:

September 3, 2026

API Categories:

CRM Ticketing HR & Directory Passthrough

API Authorization:

API Key

CRM LEAD

End-API object:

briefleadinfo fullleadsubscription

Unified API Methods:

Webhooks:

Virtual Native

List options:

limit offset order sort_by_created_at sort_by_name sort_by_updated_at updated_gte user_id

Readable fields:

address created_at emails first_name id last_name metadata name source status telephones updated_at

Writable fields:

CRM EVENT

End-API object:

leadnote

Unified API Methods:

List options:

lead_id limit offset

Readable fields:

created_at id lead_ids note type updated_at

Writable fields:

HRIS EMPLOYEE

End-API object:

briefuserinfowithclass

Unified API Methods:

List options:

Readable fields:

emails employment_status first_name id last_name name title

Writable fields:

TICKETING TICKET

End-API object:

ticket briefticketinfo

Unified API Methods:

List Get Update

Webhooks:

Virtual Native

List options:

limit offset order query sort_by_created_at sort_by_updated_at updated_gte user_id

Readable fields:

category_id closed_at created_at description due_at id priority source source_ref status subject updated_at url user_id

Writable fields:

category_id description due_at priority status subject

TICKETING NOTE

End-API object:

ticketcomment briefticketcomments

Unified API Methods:

List options:

limit ticket_id

Readable fields:

created_at description id ticket_id updated_at user_id

Writable fields:

description ticket_id

required fields

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

Was this page helpful?