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Plain integration

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Overview

Company website:

https://plain.com

Integration launch date:

October 7, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

API Key

TICKETING TICKET

End-API object:

thread

Unified API Methods:

List Get Create Remove Update

Webhooks:

Virtual Native

List options:

customer_id limit offset query sort_by_created_at sort_by_updated_at updated_gte user_id

Readable fields:

created_at customer_id description id priority source_ref status subject tags updated_at user_id

Writable fields:

customer_id description subject user_id

required fields

TICKETING CUSTOMER

End-API object:

customer

Unified API Methods:

List Get Create

Webhooks:

Virtual Native

List options:

limit offset query updated_gte

Readable fields:

created_at emails id name updated_at

Writable fields:

required fields

TICKETING NOTE

End-API object:

note timelineentry

Unified API Methods:

List options:

ticket_id limit

required filter

Readable fields:

created_at customer_id description id ticket_id

Writable fields:

description ticket_id customer_id

required fields

TICKETING CATEGORY

End-API object:

labeltype

Unified API Methods:

List options:

Readable fields:

created_at description id is_active name updated_at

Writable fields:

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

Readable fields:

created_at emails first_name id last_name name updated_at

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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