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Atera integration

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Overview

Company website:

https://www.atera.com/

Integration launch date:

November 11, 2026

API Categories:

Ticketing CRM Passthrough

API Authorization:

API Key

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List Get Create Update Remove

List options:

customer_id limit offset

Readable fields:

closed_at created_at customer_id description due_at id priority source status subject user_id

Writable fields:

description subject priority user_id

required fields

TICKETING CUSTOMER

End-API object:

customer

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

created_at id name telephones updated_at

Writable fields:

name telephones

required fields

TICKETING NOTE

End-API object:

ticket comment

Unified API Methods:

List options:

ticket_id limit offset

required filter

Readable fields:

created_at description ticket_id user_id

Writable fields:

description ticket_id user_id

required fields

CRM CONTACT

End-API object:

contact

Unified API Methods:

List Get Create Update Remove

List options:

limit offset query

Readable fields:

company company_ids created_at department emails first_name id last_name name telephones title updated_at

Writable fields:

emails company_ids first_name last_name telephones title

required fields

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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