Unified.to | Real-time Unified API for all B2B SaaS

Integration: Atlassian Service Desk
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Overview

Company website:

https://atlassian.com

Integration launch date:

August 29, 2025

API Categories:

Ticketing Passthrough

API Authorization:

OAuth2 flow ServiceDesk subdomain / ServiceDesk / Project key / Email / API Token

TICKETING TICKET

End-API object:

customer request

Unified API Methods:

List Get Create Update Remove

List options:

query limit offset

Readable fields:

status description id subject category_id category customer_id user_id created_at updated_at closed_at priority source source_ref url

Writable fields:

status description subject category_id category customer_id user_id

TICKETING CUSTOMER

End-API object:

customer

Unified API Methods:

Get List Create Update Remove

List options:

query limit offset

Readable fields:

name id created_at updated_at emails telephones tags

TICKETING NOTE

End-API object:

request comment

Unified API Methods:

List Get Create Update Remove

List options:

limit offset ticket_id

Readable fields:

user_id customer_id ticket_id id updated_at created_at description

Writable fields:

ticket_id description

TICKETING CATEGORY

End-API object:

requesttype

Unified API Methods:

List Get Create Update Remove

List options:

query limit offset

Readable fields:

id name parent_id description created_at updated_at is_active

Writable fields:

name description

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

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Integration: Atlassian Service Desk Back to integrations

Overview

TICKETING TICKET

TICKETING CUSTOMER

TICKETING NOTE

TICKETING CATEGORY

PASSTHROUGH

Integration: Atlassian Service Desk
Back to integrations