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FuseDesk integration

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Overview

Company website:

https://www.fusedesk.com

Integration launch date:

October 8, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

API Key / FuseDesk application name

TICKETING TICKET

End-API object:

case

Unified API Methods:

List Get Create Update

Webhooks:

Virtual

List options:

customer_id limit offset updated_gte user_id

Readable fields:

category_id closed_at created_at customer_id description id source status subject tags updated_at url user_id

Writable fields:

category_id customer_id description status subject tags user_id

TICKETING NOTE

End-API object:

case_history

Unified API Methods:

List options:

required filter

Readable fields:

created_at description id ticket_id user_id

Writable fields:

description ticket_id

required fields

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Create Update

List options:

query limit offset

required filter

Readable fields:

emails id name telephones

Writable fields:

emails name telephones

TICKETING CATEGORY

End-API object:

department

Unified API Methods:

List options:

Readable fields:

Writable fields:

HRIS EMPLOYEE

End-API object:

rep

Unified API Methods:

List options:

Readable fields:

emails first_name id last_name name updated_at

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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