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Integration: Gorgias
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Overview

Company website:

https://gorgias.com

Integration launch date:

July 13, 2023

API Categories:

Ticketing HR Passthrough

API Authorization:

OAuth2 flow

TICKETING CUSTOMER

End-API object:

customer

Unified API Methods:

List Get Remove Create Update

Webhooks:

Virtual

List options:

limit offset order query sort_by_created_at sort_by_updated_at

Readable fields:

created_at emails id name updated_at

Writable fields:

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List Get Remove Create Update

Webhooks:

Virtual

List options:

limit offset order query sort_by_created_at sort_by_updated_at

Readable fields:

closed_at created_at customer_id id source status subject tags updated_at url

Writable fields:

closed_at customer_id source status subject

TICKETING NOTE

End-API object:

ticket message note

Unified API Methods:

List Get Remove Create Update

Webhooks:

Virtual

List options:

ticket_id limit offset order query sort_by_created_at sort_by_updated_at

required filter

Readable fields:

created_at customer_id description id ticket_id updated_at

Writable fields:

ticket_id description user_id

required fields

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List Get Remove Create Update

Webhooks:

Virtual

List options:

limit offset order query sort_by_created_at sort_by_updated_at

Readable fields:

address bio created_at emails employee_number employee_roles employment_status first_name id image_url language_locale last_name name terminated_at timezone updated_at

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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