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Kayako integration

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Overview

Company website:

https://kayako.com

Integration launch date:

November 1, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

Email / Password / Kayako Subdomain

TICKETING TICKET

End-API object:

case

Unified API Methods:

List Get Create Update Remove

List options:

customer_id limit offset

Readable fields:

category_id closed_at created_at customer_id id priority status subject tags updated_at user_id

Writable fields:

category_id customer_id description source subject tags user_id

TICKETING CUSTOMER

End-API object:

user

Unified API Methods:

List Get Update Remove

List options:

Readable fields:

created_at emails id name telephones updated_at

Writable fields:

TICKETING NOTE

End-API object:

note

Unified API Methods:

List options:

ticket_id limit offset

required filter

Readable fields:

created_at description id ticket_id updated_at user_id

Writable fields:

TICKETING CATEGORY

End-API object:

case_type

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

created_at id name updated_at

Writable fields:

required fields

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

group_id limit offset

Readable fields:

created_at emails employment_status first_name groups has_mfa id image_url language_locale last_name name telephones timezone title updated_at

Writable fields:

HRIS GROUP

End-API object:

team

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

created_at id name type updated_at

Writable fields:

required fields

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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