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Mitel CloudLink integration

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Overview

Company website:

https://www.mitel.com

Integration launch date:

November 10, 2026

API Categories:

Call Center HR & Directory Messaging Passthrough

API Authorization:

OAuth2 client credentials flow

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

limit offset query

Readable fields:

address company_id created_at emails employment_status first_name id language_locale last_name locations name telephones updated_at

Writable fields:

HRIS GROUP

End-API object:

group

Unified API Methods:

List options:

limit offset query

Readable fields:

company_id created_at id name type updated_at user_ids

Writable fields:

HRIS LOCATION

End-API object:

site

Unified API Methods:

List options:

Readable fields:

address company_id id name timezone

Writable fields:

UC CONTACT

End-API object:

contact

Unified API Methods:

List options:

limit offset query

Readable fields:

created_at emails first_name id last_name name telephones updated_at

Writable fields:

UC CALL

End-API object:

call

Unified API Methods:

List options:

limit offset user_id

Readable fields:

contacts created_at duration_seconds end_at id start_at status telephone type user_id user_name user_phone

Writable fields:

MESSAGING CHANNEL

End-API object:

conversation

Unified API Methods:

List options:

limit offset query

Readable fields:

created_at description id is_active is_private name updated_at

Writable fields:

MESSAGING MESSAGE

End-API object:

message

Unified API Methods:

List Get Create Update Remove

List options:

channel_id limit offset parent_id query

required filter

Readable fields:

author_member channels created_at id message message_html parent_id updated_at

Writable fields:

message channels parent_id

required fields

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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