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PagerDuty integration

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Overview

Company website:

https://www.pagerduty.com

Integration launch date:

October 8, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

API Key

TICKETING TICKET

End-API object:

incident

Unified API Methods:

List Get Create Update

Webhooks:

Native

List options:

category_id limit offset sort_by_created_at sort_by_updated_at user_id

Readable fields:

category_id closed_at created_at description id priority source_ref status subject updated_at url user_id

Writable fields:

category_id subject description priority source_ref status user_id

required fields

TICKETING NOTE

End-API object:

note

Unified API Methods:

List Get Create

List options:

ticket_id limit offset

required filter

Readable fields:

created_at description id ticket_id updated_at user_id

Writable fields:

description ticket_id

required fields

TICKETING CUSTOMER

End-API object:

user

Unified API Methods:

List options:

limit offset query

Readable fields:

emails id name tags

Writable fields:

TICKETING CATEGORY

End-API object:

service

Unified API Methods:

List options:

limit offset query

Readable fields:

created_at description id is_active name

Writable fields:

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List options:

limit offset query

Readable fields:

emails employment_status first_name id last_name name title

Writable fields:

HRIS GROUP

End-API object:

team

Unified API Methods:

List options:

limit offset query

Readable fields:

description id name

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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