Integrations - Servicenow

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Integration: ServiceNow
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Overview

Company website:

https://servicenow.com

Integration launch date:

June 8, 2024

API Categories:

Ticketing Knowledge Management HR & Directory File Storage Passthrough

API Authorization:

OAuth2 flow Username / Password / Subdomain

HRIS EMPLOYEE

End-API object:

table user

Unified API Methods:

List Get Create Update

List options:

limit offset order query

Readable fields:

address created_at emails employee_number employee_roles employment_status first_name gender has_mfa id image_url language_locale last_name locations manager_id name telephones timezone title updated_at

Writable fields:

name emails employee_number telephones timezone title

required fields

TICKETING TICKET

End-API object:

table incident

Unified API Methods:

List Get Create Update

List options:

customer_id limit offset order query user_id

Readable fields:

attachment_ids category_id closed_at created_at customer_id description id priority status subject tags updated_at url user_id

Slow fields:

attachment_ids

Writable fields:

category_id closed_at customer_id description priority status subject tags user_id

TICKETING NOTE

End-API object:

table sys_journal_field

Unified API Methods:

List Get Create Update

List options:

limit offset order query ticket_id

Readable fields:

created_at description id ticket_id user_id

Writable fields:

description ticket_id user_id

KMS PAGE

End-API object:

table

Unified API Methods:

List Get Create Update

List options:

limit offset order query space_id

Readable fields:

created_at download_url id is_active space_id title type updated_at user_id web_url

Writable fields:

title download_url is_active space_id user_id

required fields

KMS SPACE

End-API object:

table kb_knowledge_base

Unified API Methods:

List Get Create Update

List options:

limit offset order query

Readable fields:

created_at description id is_active name updated_at user_id

Writable fields:

description is_active name user_id

STORAGE FILE

End-API object:

attachment

Unified API Methods:

List Get

List options:

reference limit offset

required filter

Readable fields:

created_at download_url id mime_type name references size type updated_at web_url

Writable fields:

-none-

PASSTHROUGH

Unified API Methods:

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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Integration: ServiceNow Back to integrations

Overview

HRIS EMPLOYEE

TICKETING TICKET

TICKETING NOTE

KMS PAGE

KMS SPACE

STORAGE FILE

PASSTHROUGH

Integration: ServiceNow
Back to integrations