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Featurebase integration

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Overview

Company website:

https://www.featurebase.app

Integration launch date:

November 1, 2026

API Categories:

Ticketing Knowledge Management HR & Directory Passthrough

API Authorization:

API Key

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List Get Create Update Remove

Webhooks:

Native

List options:

category_id limit offset query user_id

Readable fields:

category_id created_at customer_id description id metadata status subject updated_at url user_id

Writable fields:

category_id customer_id description metadata status subject user_id

TICKETING NOTE

End-API object:

conversation_part

Unified API Methods:

List options:

limit ticket_id

Readable fields:

created_at customer_id description id ticket_id updated_at user_id

Writable fields:

TICKETING CATEGORY

End-API object:

board

Unified API Methods:

List options:

Readable fields:

created_at description id name

Writable fields:

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Create Remove

List options:

Readable fields:

emails id name tags

Writable fields:

emails name tags telephones

required fields

KMS SPACE

End-API object:

collection

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

created_at description id name parent_id updated_at

Writable fields:

name description parent_id

required fields

KMS PAGE

End-API object:

article

Unified API Methods:

List Get Create Update Remove

List options:

limit offset space_id

Readable fields:

created_at download_url id is_active space_id title type updated_at user_id web_url

Writable fields:

title is_active space_id

required fields

HRIS EMPLOYEE

End-API object:

admin

Unified API Methods:

List options:

Readable fields:

emails first_name id image_url last_name name

Writable fields:

HRIS GROUP

End-API object:

team

Unified API Methods:

List options:

Readable fields:

id name type user_ids

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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