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GLPI integration

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Overview

Company website:

https://glpi-project.org

Integration launch date:

November 4, 2026

API Categories:

Ticketing HR & Directory Passthrough

API Authorization:

OAuth2 client credentials flow

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List Get Create Update Remove

Webhooks:

Virtual

List options:

category_id limit offset order query updated_gte

Readable fields:

category_id closed_at created_at customer_id description due_at id priority source source_ref status subject updated_at url user_id

Writable fields:

category_id description due_at priority source_ref subject

TICKETING NOTE

End-API object:

followup

Unified API Methods:

List Get Create Update Remove

List options:

ticket_id limit offset

required filter

Readable fields:

created_at description id ticket_id updated_at user_id

Writable fields:

description ticket_id

required fields

TICKETING CATEGORY

End-API object:

itilcategory

Unified API Methods:

List Get Create Update Remove

Webhooks:

Virtual

List options:

limit offset order parent_id query updated_gte

Readable fields:

created_at description id name parent_id updated_at

Writable fields:

name description parent_id

required fields

TICKETING CUSTOMER

End-API object:

user

Unified API Methods:

Webhooks:

Virtual

List options:

limit offset order query updated_gte

Readable fields:

created_at emails id name telephones updated_at

Writable fields:

HRIS EMPLOYEE

End-API object:

user

Unified API Methods:

List Get Update

Webhooks:

Virtual

List options:

limit offset order query updated_gte

Readable fields:

created_at emails employee_number employment_status first_name id last_name name telephones title updated_at

Writable fields:

employee_number employment_status first_name last_name telephones

HRIS GROUP

End-API object:

group

Unified API Methods:

List Get Create Update Remove

Webhooks:

Virtual

List options:

limit offset order query updated_gte

Readable fields:

created_at description id name parent_id type updated_at

Writable fields:

name description parent_id

required fields

HRIS DEVICE

End-API object:

computer

Unified API Methods:

Webhooks:

Virtual

List options:

group_id limit offset order query updated_gte user_id

Readable fields:

admin_user_ids asset_tag created_at id manufacturer model name updated_at user_ids

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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