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Integration: Ring Central
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Overview

Company website:

https://www.ringcentral.com/ca/en/

Integration launch date:

May 16, 2025

API Categories:

Call Center HR Messaging Calendar Authentication Passthrough

API Authorization:

OAuth2 flow

CALENDAR EVENT

End-API object:

video meeting

Unified API Methods:

Webhooks:

Virtual

List options:

limit offset query updated_gte

Readable fields:

attendees end_at id organizer start_at subject

Writable fields:

UC CALL

End-API object:

company call records

Unified API Methods:

List options:

Readable fields:

end_at id start_at telephone updated_at

Writable fields:

UC CONTACT

End-API object:

external contact

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

company emails first_name id last_name name telephones title

Writable fields:

company emails id name telephones title

UC RECORDING

End-API object:

company call records

Unified API Methods:

Webhooks:

Virtual

List options:

end_lt limit offset query start_gte updated_gte

Readable fields:

call_id contact_id contact_name contact_phone end_at id media start_at updated_at user_id web_url

Writable fields:

HRIS EMPLOYEE

End-API object:

internal contacts

Unified API Methods:

List options:

limit offset order query sort_by_name

Readable fields:

department emails employee_number first_name id image_url last_name metadata name telephones title

Writable fields:

HRIS GROUP

End-API object:

team

Unified API Methods:

Create Update List Get Remove

List options:

Readable fields:

created_at description id is_active name type updated_at

Writable fields:

description is_active name user_ids

HRIS LOCATION

End-API object:

site

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

address id language_locale name timezone

Writable fields:

address language_locale name timezone

HRIS DEVICE

End-API object:

device

Unified API Methods:

List options:

limit offset order query sort_by_name

Readable fields:

asset_tag id location_id model name os os_version

Writable fields:

MESSAGING CHANNEL

End-API object:

chat

Unified API Methods:

List options:

Readable fields:

created_at description id is_active is_private members name updated_at

Writable fields:

MESSAGING MESSAGE

End-API object:

chat

Unified API Methods:

List Get Create Update Remove

List options:

channel_id limit offset

required filter

Readable fields:

attachments author_member channel_id created_at id mentioned_members message subject updated_at

Writable fields:

channel_id attachments message

required fields

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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