Unified

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Overview

Company website:

https://front.com

Integration launch date:

August 4, 2026

API Categories:

Ticketing Messaging HR & Directory Passthrough

API Authorization:

API Token

TICKETING TICKET

End-API object:

conversation

Unified API Methods:

List Get Update

List options:

Readable fields:

created_at id status subject tags user_id

Writable fields:

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Create Update Remove

List options:

Readable fields:

emails id name telephones

Writable fields:

emails name telephones

TICKETING NOTE

End-API object:

comment

Unified API Methods:

List options:

ticket_id limit offset

required filter

Readable fields:

created_at description id ticket_id user_id

Writable fields:

ticket_id description user_id

required fields

HRIS EMPLOYEE

End-API object:

teammate

Unified API Methods:

List Get Update

List options:

Readable fields:

emails employee_roles employment_status first_name id last_name name

Writable fields:

first_name last_name

HRIS GROUP

End-API object:

team

Unified API Methods:

List options:

Readable fields:

id name type user_ids

Writable fields:

MESSAGING CHANNEL

End-API object:

conversation

Unified API Methods:

List options:

Readable fields:

id is_private name

Writable fields:

MESSAGING MESSAGE

End-API object:

message

Unified API Methods:

List options:

channel_id limit offset

required filter

Readable fields:

attachments author_member created_at destination_members id message message_html parent_id subject

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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