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Tidio integration

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Overview

Company website:

https://www.tidio.com/

Integration launch date:

October 29, 2026

API Categories:

Ticketing CRM HR & Directory Messaging Passthrough

API Authorization:

OAuth2 client credentials flow

CRM CONTACT

End-API object:

contact

Unified API Methods:

List Get Update Remove

List options:

limit offset query

Readable fields:

address created_at emails first_name id last_name name telephones

Writable fields:

emails first_name last_name telephones

HRIS EMPLOYEE

End-API object:

operator

Unified API Methods:

List options:

Readable fields:

emails employment_status first_name id image_url last_name name title

Writable fields:

HRIS GROUP

End-API object:

department

Unified API Methods:

List options:

Readable fields:

Writable fields:

MESSAGING MESSAGE

End-API object:

message

Unified API Methods:

List options:

channel_id limit offset

required filter

Readable fields:

author_member channels created_at id message parent_id

Writable fields:

TICKETING CUSTOMER

End-API object:

contact

Unified API Methods:

List Get Update Remove

List options:

limit offset query

Readable fields:

created_at emails id name telephones

Writable fields:

emails name telephones

TICKETING TICKET

End-API object:

ticket

Unified API Methods:

List Get Update Remove

List options:

Readable fields:

customer_id id priority source status subject url user_id

Writable fields:

priority status user_id

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

Are we missing anything? Let us know

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