Integration: Zendesk Zendesk

Overview

Company website:
Integration launch date:
January 12, 2023
API Authorization:
OAuth2 flow

MESSAGING CHANNEL

End-API object:
topic
Unified API Methods:
Readable fields:

MESSAGING MESSAGE

End-API object:
post comment
Unified API Methods:
Webhooks:
Virtual Native

KMS PAGE

End-API object:
article
Unified API Methods:
Webhooks:
Virtual Native

KMS SPACE

End-API object:
section category
Unified API Methods:

HRIS GROUP

End-API object:
group
Unified API Methods:
List options:
limit offset user_id
Slow fields:

HRIS EMPLOYEE

TICKETING CUSTOMER

End-API object:
user
Unified API Methods:
Webhooks:
Virtual Native
List options:
limit offset
Writable fields:

TICKETING NOTE

End-API object:
comment
Unified API Methods:
Webhooks:
Virtual
List options:
limit offset sort_by_created_at sort_by_updated_at order

TICKETING TICKET

End-API object:
ticket
Unified API Methods:
Webhooks:
Virtual
List options:
limit offset order sort_by_updated_at sort_by_created_at sort_by_name

PASSTHROUGH

Unified API Methods:
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